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December 2025 by Ryan Walsh
The people at the Willmar spectrum store were great and very knowledgeable
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September 2025 by seaton josh
Place is Bullshit they have employees that don't listen to you and what you wanted done instead how much money can we get out of them today to top it off the store doesn't even have a phone number for the store drove an hour and a half because that was the closest store was told I needed to pay half on the value of my phone so I can upgrade it I get there completely different story when I get there definitely not a great experience with them they definitely aren't there to help you or find a solution to help they're there to see how much they can make off of you while you are there definitely need to do something different
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July 2025 by julann mitteness
You talk to a machine that wants yes and no answers that didn't help me at all
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July 2025 by Logan
Okay service for the most part
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February 2025 by Quiana Christenson
spectrum is a horrible, unethical company that upholds nonstandard and predatory practices in both their mobility department and internet apartment, as well as having unethical employment practices. PLEASE choose another company and save yourself a lot of struggle
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January 2025 by Rosa Jane
They did not even attempt to help.
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December 2024 by Sydonia Yonkovich
Very helpful with the transfer of equipment! Got a lot of useful information from the workers and they had a great attitude. Thanks!
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December 2024 by Mohamed Aden
Good network
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November 2024 by Ben jacobsen
Was scheduled for a install between two and three left work to be present for install installer never showed up got transferred around between different customer service representatives and scheduling departments and they told me the soonest they could get me in was four days from my original appointment and they don’t know why I was scheduled. Couldn’t work with me whatsoever, and no want to write they’re wrongs
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October 2024 by Darlene Peterson
They never see the consumer side of things
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August 2024 by Becky Mendoza
Worst customer service I’ve ever dealt with. So unprofessional all around. Never going back to spectrum again!!
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August 2024 by Dayton Lien
Both of the service providers there had a great attitude allow my transition of my service plan easy and quick.
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May 2024 by Andres Ayon
I called spectrum business for a simple name change. All they have to do is change the name. I can’t believe that it has to take over a month for that change. I absolutely hate spectrum and spectrum representatives. Really it couldn’t been resolved in 5 mins but spectrum love when customers beg. ?????
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May 2024 by Grecia Williams
You have to BEG to get a tech to investigate a repeating issue. And they make it a huge pain to return equipment to the store. No level of customer service. Any decent internet provider could put them out of business in this area.
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April 2024 by The One
Becareful, I was sold on 1 gbpm, I got 500 mbps. When I went into question about my service, I acted like a new customer. I was told 1 gbps was around $80.00 which is what I'm being charged. On my account it's saying I'm at 500 mbps, I told her I did have an account, she looked it up, she said I was sold the 500 mbps and it would be $10.00 more. A little bate and switch, you decide.
