“I am a custom metal fabrication shop in Sequim Washington, Max Welding Llc. I have been working with a hossfeld bender for about 8 years. This machine is very versatile and I have made lots of parts with it. One thing about Hossfeld Mfg, is really great is the customer service. I had a technical question about how to bend angle iron inward. I didn't have to press one or two. I was quickly transferred to a technician, who was familiar with the die I was using. This is not the first time I have called for help. Even though the manual is great, sometimes I have had extra questions. Also, there is a great tutorial support. This machine is USA made and is like a vice, a staple piece of equiptment. Which I have seen in votech schools. Well worth the investment. Thanks again for providing a great tool with support since early 1900.”
“Service that is unparalleled in the area. Not a big box store with products of dubious quality and source, rather a helpful, friendly building materials source. Hope they keep up the great work.”
“Hi, I was at this store yesterday in afternoon time. First time at this store the staff was atendutive. Then needed to return a hour later for more parts for a job i was repairing close by. The guy working in the paint Isle was a bit moody and not attempting to help me and my teammate find basic items. So we figured it out ourselves and went to pay and leave. Very disappointing this employee dint feel need to help us but wont let you One unhappy employee ruin my joy in supporting this store. Will return still next time into need. This stores location is convenient for downtown Wanona. Keep up the great work Ace store and team”
“I really like the way employee's are pleasant and very willing to assist customers. The environment makes you feel they like their jobs and understand without the customer their jobs would not exist.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.