“Brody was fantastic ! I called inquiring about home internet and within a 10 min drive and another 10 min at the store - BOOM ! I had it. Highly recommended if you need easy home wifi
Thanks Brody”
“Over the past week we had spent many hours in store and online with customer service trying to root out the answer to a problem we were having with our “perks” from a phone purchase. Not one person was able to fix the issue. Courtney provided the best understanding, skill, and service, resulting in the issue being resolved in less than one hour. Grateful to her specifically, but not to Verizon in general.”
“I went to this store looking for help as I transitioned from Verizon to another carrier. An associate spent almost an hour with me solving a cellular number release problem involving a consultation with an off site technician. Even though this store is not owned by Verizon the staff stepped-up and helped. Five Stars with no hesitation.”
“The two store representatives in Winona, and the Tech from LaCrosse who came to my home to install have all been totally awesome and very easy to work with.However, it is very difficult to work with some (not all) of the telephone people.It's become my experience of the 'Too many chefs in the kitchen spoil the broth'.”
“I have been with Verizon for many years and this is the best service I have ever had. Ron took his time explaining everything to me to where I could actually understand what was going on. Very personable, patient and understanding. I came out of there feeling much better than when I went in! Please Verizon, do NOT let Ron go!”