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“Brody was fantastic ! I called inquiring about home internet and within a 10 min drive and another 10 min at the store - BOOM ! I had it. Highly recommended if you need easy home wifi
Thanks Brody”
“Over the past week we had spent many hours in store and online with customer service trying to root out the answer to a problem we were having with our “perks” from a phone purchase. Not one person was able to fix the issue. Courtney provided the best understanding, skill, and service, resulting in the issue being resolved in less than one hour. Grateful to her specifically, but not to Verizon in general.”
“I went to this store looking for help as I transitioned from Verizon to another carrier. An associate spent almost an hour with me solving a cellular number release problem involving a consultation with an off site technician. Even though this store is not owned by Verizon the staff stepped-up and helped. Five Stars with no hesitation.”
“These guys were GREAT!! I had called spectrum corporate because of a bill increase I didn't understand, and that person was talking in circles without giving any information that I literally said to the man, congratulations....you made this so frustrating that I'd rather just pay the $20 than deal with him anymore. I had to go to the local store to return a modem after an upgrade and they (wish I knew who helped me), took the modem return, upgraded my router AND when I asked him about my bill, took 5 minutes and found a plan that was actually less than my bill before the increase!!! For an industry that limit customer options for a service that is now practically essential, I will never call corporate again. I will get in the car and drive to the store just to work with these guys. Can't say enough good things about them!!!!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I have been with Verizon for many years and this is the best service I have ever had. Ron took his time explaining everything to me to where I could actually understand what was going on. Very personable, patient and understanding. I came out of there feeling much better than when I went in! Please Verizon, do NOT let Ron go!”