Duluth Trading Company is a multichannel apparel retailer carrying ingenious workwear that solves problems for hardworking men and women. Their tough, functional clothes are designed to endure and are always good quality, frequently available on sale. Customers report that items like dresses and tops remain comfortable and look brand new for years. The shopping experience at their stores is generally described as fantastic, with a warm and inviting atmosphere. Service is often outstanding, with employees noted for being incredibly helpful, friendly, knowledgeable, and professional. Staff are willing to go the extra mile, offering personalized recommendations, helping with exchanges, and diligently locating items in the store or ordering them. This exceptional and memorable customer service is a consistent highlight for many, who state they will return for that reason alone. However, experiences can vary, with one report of a rude employee. Overall, Duluth Trading Company is recognized for its super high quality clothing and, in most cases, a team that provides seamless and enjoyable service.
