Metro by T-Mobile at 1516 Woodlane Dr is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the helpfulness of employees like Melissa and Xavier, who take the time to explain plans, show phones and accessories, and ensure a smooth transfer of service from other providers. The store offers a variety of prepaid plans, including unlimited talk, text, and data, as well as 5G phones from brands like Apple, Samsung, and OnePlus. Many reviewers highlight the store’s welcoming, family-like atmosphere and the professionalism of the team. Despite occasional waits when staff are busy, customers find it worthwhile due to the quality of service received. Regular visitors have experienced consistent helpfulness and respect from employees over the years. Overall, the location is highly recommended for those seeking affordable prepaid plans, knowledgeable staff, and a friendly shopping environment.
Best service ever observed in the history of mobile phone customer service centers. I think her name was sani (spelling?), she was basically the supreme deity of friendly customer service.
March 2024
Always get the same nice lady when I go. Awesome service and super full of knowledge.
August 2023
This location was conveniently located and the staff was nice.
