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“Quinn was very fast and thorough and we felt very confident that she would take care of us without overselling or upselling.
She pointed out the promotions and upgrade options but kindly moved on when we said “no thank you” but then also kindly convinced us of add ons or upgrades that mathematically made no sense to pass up.
Very quick on her feet.”
“Fosmon Wave Link 51005HOM works great for our two cats! Didn't need the bracket. Used 3M removable Velcro to attach sensor to wall 8" from floor near litter box pathway. Plugged in receiver in another centrally located room. Now when the vet visits require a "sample" we know who used the litter box. Great being able to choose chime volume and type. Can't thank these folks enough for creating a really smart unit.”
“Daniel was totally amazing. He went above & beyond on explaining everything to me & answered all my questions. I have found my AT&T go to person. Great asset to your organization. Thank you Daniel.”
“I had such a great experience with Joseph at the MetroPCS in Woodbury! His work ethic truly stood out from the moment I walked in. He went above and beyond to make sure my number transfer to MetroPCS was smooth and stress-free.
Joseph was patient, professional, and incredibly dedicated to getting everything set up correctly. Even when there were a few hiccups during the transfer process, he stayed committed and didn’t give up until everything was resolved. That level of persistence and customer care is hard to find these days.
You can tell he genuinely cares about helping his customers and making sure they leave satisfied. If you’re going to this location, I highly recommend asking for Joseph—he’ll take great care of you!”
“It was a hot mess trying to switch over to Tmobile. However, Jerome and the Manager were very helpful and resolved the mess. Everything is good now.
Make sure you talk to someone who knows what they are doing.”
“Had a great experience adding a new line to my account and troubleshooting my tablet data connection. Going in-person to a store was actually helpful. Falaq and Travis took good care of us. We got a new SIM card to put in a phone we brought and Travis was able to find out we had a bad SIM card in the tablet, which was why it wasn't connecting. They had a lot of people coming in after work and each of the guys were super polite and did their best to address the issues the clients were having. I know it can be stressful, as I watched many clients grumble and share their disappointment with what they were experiencing and Falaq and Travis kept their spirits up, setting the tone for helping the customer, and didn't get sucked into the drama of the problem. I thought that was amazing, since everyone who walks in the door basically had a big phone issue going on and didn't know how to solve it. It takes a lot of patience and people skills to do what they do and they did a great job. Thanks!”
“Just switched to T-Mobile after 20 years with Verizon, and honestly — I couldn’t feel better about the decision. Kayla, the store manager, and Bella were incredible from start to finish. Kayla especially went above and beyond to make the entire switching process smooth and stress-free. Top-tier customer service all around.”
“Today I upgraded my phone at Verizon Woodbury. I had the wonderful opportunity of working with Kris Garcia. He was amazing. He was so patient and helpful. Thank you so much, Kris. And thank you for helping us transfer a phone line. You are the best!”
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“Always willing to take a look at your phone when you walk in the door. Other repair places have told me my phone would need to replace the charging port. They cleaned the port thoroughly and the phone charges perfectly. Highly recommend!”