The Xfinity Store by Comcast at 429 Commerce Drive in Woodbury, MN, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Despite occasional wait times, the store is well-staffed, enabling quick assistance—often in about five minutes. Customers appreciate the helpful staff, especially a particular representative known for excellent service and clear explanations. Many describe him as very helpful, friendly, and the nicest person they’ve dealt with at any Xfinity store. Another staff member, recognized for his outstanding customer service, is highly valued by customers with extensive IT management experience who recognize quality service. While some customers experienced waits, the staff efficiently handled tasks like equipment returns and provided useful information, sometimes resolving issues later with the guidance received in-store. Overall, the store is praised for its friendly, helpful employees and efficient service, making visits smooth and productive.
Not enough staff. The line and wait was long on the several times that I went there. The staffs worked slow reminding me of waiting at the dmv.
February 2026
Today I had great service from the xfinity store. It was much faster than previous visits.
February 2026
I came to the Woodbury location to get a phone plan and the iPhone 17 pro Taylor had great customer service she was awesome. I’m definitely coming back.
