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“Just switched to T-Mobile after 20 years with Verizon, and honestly — I couldn’t feel better about the decision. Kayla, the store manager, and Bella were incredible from start to finish. Kayla especially went above and beyond to make the entire switching process smooth and stress-free. Top-tier customer service all around.”
“I would like to say a huge thank you to Jordan at the Verizon store on Radio Drive in Woodbury Minnesota. He spent a good amount of time with me ordering my new iPhone and went way out of his way to help me with the service. He should be commended highly for his excellent service, very courteous personality I really appreciate everything you did for me.
Thankyou, Terry”
“David did an outstanding job helping us. His Customer Service skills were top-notch. He is extremely intelligent and answered all our questions .I have been in Customer Service my whole life and his focus and sensitivity was fantastic. Had the feeling I have known him for a long time, even though l just met him yesterday. Truly fun and fantastic experience !!!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“No exaggeration, I've had catastrophic issues with changing phone & internet plans...Lily Maydole was completely amazing this Feb 2026 & helped this recent process by being clear, kind, knowledgeable & communicative. I'm so grateful for her diligence & availability, twice, when I had issues with T-mobile -- other staff at Midway & Highland had been immediately transferring me, without asking a single question, but Lily knew the things to ask & to do. I'm so grateful for the integrity she brought to this whole process. T-mobile should have her training their current staff so that this can be the consistent standard. -- this is from before Lily was transferred to Woodbury, but I wanted to ensure her managers see it. :)”