The Xfinity Store by Comcast at 429 Commerce Drive in Woodbury, MN, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Despite occasional wait times, the store is well-staffed, enabling quick assistance—often in about five minutes. Customers appreciate the helpful staff, especially a particular representative known for excellent service and clear explanations. Many describe him as very helpful, friendly, and the nicest person they’ve dealt with at any Xfinity store. Another staff member, recognized for his outstanding customer service, is highly valued by customers with extensive IT management experience who recognize quality service. While some customers experienced waits, the staff efficiently handled tasks like equipment returns and provided useful information, sometimes resolving issues later with the guidance received in-store. Overall, the store is praised for its friendly, helpful employees and efficient service, making visits smooth and productive.
This place always seems to be changing. I do like how much more open it felt going in there. I think they are remodeling this location again or just got rid of some of their kiosk stations in the middle of their floor plan.
July 2026
My experience with Xfinity has been great each time I went in for service, always greeted at the door logged me in to be seen next person available. Bought a phone for my daughter an got an upgrade for internet service. The manager John was always helpful with any questions I've had. I was treated very friendly.
June 2026
Super helpful staff. Very knowledgeable. They will try to get you the best plan for your needs