Buckle, located in Edgewater Mall, is a specialty retailer praised for its high-quality jeans and exceptional customer service. Many shoppers appreciate the store's focus on providing stylish apparel, accessories, and footwear for those living a fashionable lifestyle. Customers have shared positive experiences with the staff, highlighting their attentiveness and willingness to help. One shopper recounted how a staff member patiently assisted in finding the perfect fit after an online order went wrong, showcasing the store's commitment to ensuring customer satisfaction. Though some reviews mention that Buckle caters more towards a younger audience, others find stylish options for themselves. Notably, one customer emphasized the helpfulness of a staff member named Michael, who was able to quickly identify the right size and fit for her husband, reinforcing the store's reputation for knowledgeable and friendly service. Buckle also offers alterations, adding to the personalized shopping experience. Overall, Buckle is recognized as a go-to destination for quality jeans and a supportive shopping environment.
Buckle has the best service around. The staff is so friendly and helpful. Service like that is very hard to find these days, especially in the retail industry. Went into some of the big department stores in the mall and I couldn't even find an open register, much less someone to help me.
December 2024
Thankful to have the Buckle on our mall. I have shopped there many years and always appreciate the quality of jeans, and service. Yesterday Collin patiently helped me find another pair of Hidden and I love the fit and comfort! Every store should have an associate so kind!
January 2023
I like this store and can sometime find nice clothing for myself, but this store is more directed towards a younger generation.
