Kroger Pharmacy in Brandon is highly praised for its excellent customer service and convenient location. Customers appreciate the friendly and caring staff, especially Kaitlin and Cassidy, who go above and beyond to provide professional and compassionate assistance. Kaitlin is noted for her quick, helpful responses and willingness to do extra, while Cassidy offers delightful service at the register. The pharmacy staff consistently takes good care of customers' prescription needs, answering questions and resolving issues efficiently. The store itself is well-stocked, clean, and well-planned, making shopping a pleasant experience. Although one cashier was less energetic and left before completing the bagging, this did not significantly affect overall satisfaction. The location is easily accessible with nearby parking and a gas station on the same property. Many customers feel confident recommending this Kroger for its friendly staff, clean environment, and reliable service. Overall, the pharmacy provides a friendly, efficient, and caring experience, making it a preferred choice for many.
5 stars ONLY because of CAROL!!!!! SHE IS THE NUMBER 1 PERSON THERE!!!!!! SHE ACTUALLY CARES AND GOES ABOVE AND OVER FOR YOU!!!!!!!!SHE IS AWESOME!!!!!
April 2023
This pharmacy is the slowest I've used. I was told by one of the staff the works the window that they nothing ready for me. Came home and called ,the last said I had one ready and has been for 2 days. Not worth the frustration to go there. Now going somewhere else and saving money at the same time. Hah
April 2023
No matter the issue with any prescriptions I have or when I call the pharmacy to ask a question I’m always taken care of they are wonderful.
