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“I recently visited Lowe’s and was greeted by Hanna, who was absolutely fantastic. She was friendly, welcoming, and truly a bright spot during my visit, exactly the kind of customer service you hope for. Unfortunately, my experience with another employee, Crystal, was the complete opposite. She came across as rude and condescending, both toward me and seemingly toward her coworkers. It made the me uncomfortable and left a negative impression. Customer service should be consistent, and while Hanna set a great example, Crystal’s behavior did not reflect the level of professionalism I expect. Lowe’s take note! Hire more employees like Hanna! That would make a big difference.”
Home Improvements
Home Improvements
“They are always friendly always have a smile on their face. They're always helpful they're always helpful. Regardless of the type of animals you have, they have you covered.”