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“Patricia Aguiran Helped me today and she was the sweetest and was very helpful and understanding of my loud toddler lol she was great!!! And the prices are budgeted perfectly 10:10”
“Had a small discrepancy/misunderstanding with the employees. The manager reached out to me the next day and cleared everything up with 0 issues. Good customer service!”
“I spoke with an Angel on earth today! Her name is Wanda! We had an emergency situation & im sure she sensed the desperation in my voice! I’m a complete stranger to her but that didn’t stop her from springing into action! You just don’t come across too many people like that anymore. Your kindness means more than you’ll ever know Wanda. From my entire family we thank you so much!-Angel Letterino”
“⭐⭐⭐⭐⭐
Alisha at Uhaul provided exceptional service! Her professionalism and attention to detail made the process seamless and stress-free. She went above and beyond to ensure all my needs were met promptly and efficiently. Highly recommend her for stellar customer service!”
“Great experience overall, even though the online reservation system over communicates the fact that you have a reservation. Several messages via text, email and phone call was a bit too much. Regardless, they were ready with the right vehicle that was clean. Both pick up and drop off were seamless and the vehicle operated as designed, no issues no hiccups, just as needed, moving is hectic enough as is. I would rent again from U-Haul and I would rent again from the Ridgeland location.”
“I wanna say thank you to Tanesha & Travis for their exceptional service to me recently. They were patient, knowledgeable AND funny! They truly deserve a raise.”
“Shout out to the folks at Penske! While we were not able to acquire their services due to circumstances beyond anyone's control, they went above and beyond to help us out when their nearest competition, where our original reservation was, decided they wanted to double the price that was quoted in the reservation. Will definitely being using Penske next time I need a rental truck.”
“This is one of the best locations I've ever been to we had to take a trip from Houston Texas to Mississippi we dropped our truck off the here they were so helpful so professional and so kind the ladies at the front desk were absolutely phenomenal U-haul is lucky to have such good employees They need to seriously look at their store for accommodations one of the cleanest stores I've seen some of the best employees and customer service I've ever received felicia domonique was grate”
“The staff were really nice and professional. The truck had some issues that I think needs to be addressed: 1. The steering wheel too much play in it. Hard to drive on the highway. 2. It seems to have transmission problems because I noticed that it went above 3rpm before changing gears that came with a large jerk. 3. I could smell fuel inside the cab so strong I had to roll the windows down. 4. The fact that there were roaches in the truck was unsatisfactory. They were so bad in the first truck that was assigned to me that the nice young man switched trucks and the new truck had only a couple I could see so we went on with it. 5. And why is there never any dollies?!
But we did get moved safely and returned the truck on time. I'm still a fan of this location no matter what.”
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“When you need trailers and quality service. Need a trailer? Don’t hesitate to visit H&P!!!! I wasn’t prepared to go out and purchase a trailer so I decided to lease first. After searching a while and being declined, someone (manager of another company) recommended H&P to me. So glad I took his suggestion. Qualified me and got me going quickly. Thanks to Nancy Lambert and everyone at H&P for all the help.”