Old Navy is a popular clothing store known for its great deals and wide selection of cute clothes. Customers appreciate the friendly and helpful staff, who are patient and professional, even during busy times or technical issues. Employees are often praised for their calm demeanor and willingness to assist, including handling situations like system problems with understanding. The store offers good discounts, including military discounts, and the staff is attentive to customer needs. However, customers should pay close attention at checkout, as cashiers may overlook price tags, leading to potential overcharges. Overall, Old Navy is seen as a reliable store with a positive shopping environment, great deals, and helpful employees who make the shopping experience pleasant.