Select One Auto has received mixed reviews from customers, highlighting both positive and negative aspects of their service. Many customers appreciate the integrity and straightforwardness of the staff, particularly noting that they go over paperwork thoroughly and are willing to work with customers during challenging times. For some, the ladies at the dealership are friendly and accommodating, fostering a sense of good communication. However, the owner has received criticism for being perceived as nonchalant and lacking customer service skills. Customers have expressed frustration over the treatment they received when facing issues with their vehicles, particularly when problems arose shortly after purchase. Some felt that the owner showed little compassion or understanding regarding their situations. Additionally, there were complaints about the lack of automated payment options and the absence of rental cars during service. Overall, while Select One Auto offers reliable vehicles and has staff members who are willing to assist, the customer experience may vary significantly based on interactions with the owner. Customers suggest the importance of clear communication and timely payments to navigate their dealings with the dealership.
Heyy Do yall repo the car if we go out of town in it? I ranned into a previous owner of the vehicle i purchased and they told me some stuff
May 2023
They have integrity here!! They will stand by they word and they go over the paperwork with you to make sure you understand what you are signing and why!! They are understand if you call and try to work out some understand when things happen in life!!
September 2022
Very friendly people and informative. Nice and supportive
