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November 2023 by Tiffany Anthony
It was so easy to rent my unit. It is in a convenient location. They have lots of sizes to choose from.
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November 2023 by Chocobunny tails
They were very helpful over the phone had a couple problems but it's all good now
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August 2023 by Kathy Williams
There's a couple things that I didn't like about it. One the rent on my unit was only 50 dollars a month. After the first month they sent me a notice saying the price was going up to 80 dollars a month. And if your late on your payment it goes up to 110 dollars. What really? This is ridiculous. The other thing is you can't gain access to your unit after 8 pm at night. I think if you're renting it you should be able to get to it anytime you want. Other than that everything else is ok
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August 2023 by parker lewellyn
They answer the phone and address needs. They have been uplifting the property and implementing on-site management. The rate raise wasn’t too bad given they were “cheap” otherwise.
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August 2023 by David Larsen
Have had a unit here for many years. He place is safe and the staff friendly. For the price, you cannot beat it.Would recommend if you need a place.
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August 2023 by Alyssa Rogers
Easy set up and pay each month. Have never had any problems.
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July 2023 by Tiffany Gray
I think Copper safe storage is the best. It is easy access with drive up ability and a good location it’s very nice for me. I haven’t had any issues. Thank you very much.
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July 2023 by Bonnie Ancheta
Nice people to deal with and talk to. Helped me through the process of my application. Really good folks to do business with if you're in need of storage units.
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June 2023 by Jonathan N
Horrible management company of storage units. Took over Hey! locations in Columbia. Can’t pay my bill because they won’t answer the phone or accept my payments over the phone or online because their servers are down and now they charged me a late fee…..oh yea they won’t return my phone calls either. Have called since Tuesday of last week toNo answer ever. I honestly hope this company fails and fails hard. Horrible horrible horrible freaking company. Would NOT recommend renting a storage unit from them AT ALL unless you want $20 late fees because their website won’t let me pay because it says “UNABLE TO VERIFY VAULT SERVICE” and when you call it just says “unable to process payments at this time, let me connect you to a manager” when all it does is connect you to their voicemail.
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February 2023 by Mike Wagner
Excellent facility. No clue where some of these 1 star reviews came from. Definitely not a reflection of the experience I had here!!
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January 2023 by Fred Butler
Do not rent here!!! 80% of my items were stolen, they do not have a secure facility, no one comes to check on the units. Gate stays open freely for anyone to have access to the units. There are multiple units that have been broken into and no one has came to check on them!! Homeless people crowd around this place. Do not waste your money!!! Copper safe took over this storage unit and has done a horrible job! They even called me to try to get me to take my review down! The photo in my review is another broken-in unit!
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January 2023 by Brooke Williams
The WORST experience ever renting from this storage company. Recently had my things stolen after LACK of security. They don't keep the gate closed. The property is not well taken of and don't get my started on management. Their negligence makes me wonder if this was inside job.Since getting my things stolen, they have not reached out to me nor have they attempted to help other tenants who have also been burglarized.I will likely be pursuing legal action due to over $7,000 worth of materials being stolen.
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January 2023 by Staci Marie
I have been a customer here for over a year. I have been reassured that the company is working very hard to get the facility secured properly! They have great customer service, very friendly and they even offer insurance to cover my items in my unit! I will continue to give them my business!
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January 2023 by Gail Percy
I have been a tenant for almost a year. I didn't originally have issues but within the last few months, things have seriously went down hill. With the lack of communication with tenants with ongoing changes to the recent break-ins. It is so unfortunate that this business continues to fail its customers. After a huge break in a couple a days ago, they STILL have not secured the property to ensure their tenants' valuables are not secured.I will be taking my business elsewhere before the end of the month. I do not feel safe keeping my valuables here.
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January 2023 by Kyla Reece
I would rate this 0 if i could . HEARTBROKEN at the fact that all of my personal items are gone forever and they are doing nothing to fix it. Property manager is nonexistent and no actual security to keep our items safe. PLEASE do not rent here if you value your belongings.
