Claire's is a jewelry and accessories store that offers ear piercing services and a variety of fashionable items. Recently, the store has seen positive changes thanks to new management and a focus on improving customer service. Customers have noted that under the new management, the store is more welcoming and attentive. One customer praised the store manager, who made their ear piercing experience enjoyable and memorable, highlighting the friendly and caring attitude of staff. The store manager, now leading the location, has been actively working to turn around the store’s reputation by training staff and providing better service. Customers are encouraged to visit to experience the improved environment, ask questions about piercings, promotions, and loyalty programs, and enjoy the friendly atmosphere. However, earlier reviews mentioned some issues with product returns and pricing, which appeared to be resolved with the new management's efforts. The staff is now more accommodating and eager to assist, with some customers noting that their recent visits have been excellent. Overall, Claire's in Hattiesburg is striving to be a better place for shopping and ear piercing, with a friendly staff, good customer service, and a welcoming environment. The store is recommended for those looking for cute accessories and a pleasant shopping experience, especially with the recent changes that focus on customer satisfaction.
Mary was very helpful and awesome with piercing my ears. She was so friendly. Love her!!!
September 2026
Mrs Mary was amazing made my sister feel less worried about getting her ears pierced
September 2026
Makayla did a great job! She was very patient and kind to my family. We got our 3-month-old baby’s ears pierced. Makayla took her time which is something we don't see often in today's world. We appreciate Makayla!
