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January 2024 by Sílvia G. G.
Great hotel, very clean, the maids are very attentive, the only problem is the rooms facing the highway, the noise from the trucks is annoying. When staying, ask for rooms opposite the highway!
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January 2024 by Elaine Stephen
We stayed at this Hampton Inn in Hattiesburg the other night. It's connected to and shares resources with a Home2 Suites by Hilton.The Hampton Inn room was extremely quiet and had everything we needed. There were so many outlets - 19 unused electrical outlets in our room along with 4 usb ports! The bedside lamps were also positionable.The beds were comfortable, and the shower had a full but gentle flow (I'd love to have that shower head at home).On the first floor, there was a gym, breakfast room, lobby, and snack station that had frozen entrees, ice cream, snacks, drinks, & candy. Breakfast was awesome and the bacon was cooked to perfection.Lastly, staff were extremely friendly & accommodating. We really enjoyed our stay.
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December 2023 by S L
Hilton Honors member but that means nothing to management here. Our plans changed at last minute and we were going to have to travel over an hour and a half out of our way to stay here. We called to see if we could cancel our reservations here and transfer to another Hilton hotel. It took 4 phone calls and getting hung up on 3 times BTW. The GM at this location refused and was going to charge full price whether we stayed or not. To keep from having to pay for two separate hotel stays, we drove out of our way to stay here. HUGE mistake! We should have just kept driving and let them keep our money. Obviously they need it! Very poor hotel. We checked in then went to our rooms. Cards weren’t activated so I had to go back down to the front desk to have them fix the issue. We had been driving for over 10 hours at this point. Gross rooms with hairs (that weren’t ours) all over the shower and toilet. Dirt in the shower floor and the room has large bottles of reusable personal items like body wash, shampoo, conditioner, and lotion. I’m sorry but I am not using anything that has been previously opened and expected to be used between multiple guests. Very unhygienic! The hotel smells of some sort of wet dog and smoke so much so they have bath and body works plug ins to cover it up. We WILL not stay at this hotel again and recommend if you have ANY other choice while in Hattiesburg, make this one the last on your list!
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December 2023 by London B
We were so pleasantly surprised and pleased with our stay here. It is affordable and the location is perfect -- within like 3 minutes from the USM campus and it was close to lots of restaurants. The room was clean. The hotel was newly renovated it seemed. Every staff member we encountered was very friendly and helpful.Nearby activities: USM
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December 2023 by Alberta Benning
With this being my first trip to Mississippi, I was delighted about the new friendship with brother Vonte, who's smiling face I'd see in the lobby each morning. The breakfast was fantastic every morning. The ladies at the registration desk, were highly informative and professional as well as being kind. Hattiesburg is called "The Hub City ", as it's the primary crossroad to Gulf Port, New Orleans and Jackson, but this Hotel imitates this reputation to the utmost!
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December 2023 by Budd Scott
The hotel is conveniently located at what's affectionately called " THE HUB CITY" ,that is HATTIESBURG! You can get to Mobile. Alabama; Gulf Port, Biloxi , and New Orleans within two(2) hours. You won't be disappointed by the professionalism of the staff, be it room service, cleanliness and MOST DEFINITELY THAT FREE BREAKFAST !!! You're located in the midst of some great shopping centers and the charmed campus of Southern Mississippi University.
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November 2023 by Mika Self
Polyester sheets! Need I say more? I could not get to sleep with those heat trapping, skin irritating, static clinging, poor mans sheets against my skin.
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November 2023 by Jackie VanDell
We got in last night after 11pm, we were tired and grouchy. The lady that checked us in changed that very quickly, she was friendly and very sweet. Checking out was just as pleasant, the lady at the front desk was also very friendly. Every staff member that walked past us greeted us and you could hear that it was a genuine greeting and not just because they had to. We were in room 206, our room was clean, smelled good. Breakfast was good with a variety and the breakfast area was clean. We would definitely recommend this hotel to anyone passing through and we would most definitely stay here again. Thank you for making our short stay a pleasant one.
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November 2023 by John Moellendick
For some reason? Couldn't get my Hilton Honors to show up. Front desk not very helpful. I just stayed the night before at another Hampton Inn and the did not have a problem getting my Hilton honors. Left and went to another hotel.
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October 2023 by Agape Shakur
We enjoyed our time here. Staff was nothing but friendly and amazing. The place was decorated in Halloween/Fall decor which was really cool.Rooms were nice clean for the most part aside from a shirt I found from the previous guests staying there.Housekeeping does come by daily and freshen up. The place is very nice and inviting. Only issue I had was when I called to inquire about a business center so I can work. I was told I could bring my computer and work.However, when I got there it was a completely different story. I had to miss work that whole week and I notice there business center is not closed off. So while talking to customers they would hear all the background noise.Nonetheless, I would definitely consider a stay here for leisure.
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October 2023 by Joel Barron
This was one of the best hotels I have stayed at. Everything was top notch for me and I was impressed at the cleanliness of everything. I will definitely be staying here again.
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October 2023 by Amy Faulk
The personalized customer service here is above and beyond anywhere I have stayed. We booked stays for more than 15 company employees from all over throughout the month of September for a large project. Not only were the team members here so easy to work with and took all of the logistics over for us, they have personalized each individuals experience to be memorable and a place we look forward to going after a long day. After a family emergency and mixing up my dates, not only was the team able to find me a room but seeing me come in late and disheveled the Guest service agent Livia gave me the nicest suite without saying a word. I asked her if anywhere delivered late and they didn’t, but she immediately filled a bag of snacks for me. When I came back today I had a handwritten note and goody bag from the Sales Director Felisha who has gone above and beyond for not only myself but our entire group. Now that I’ll be traveling to Hattiesburg often this is the only place I will stay and book for our team. Thank you for creating relaxing memorable experiences for all of us, we are so grateful for you!
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September 2023 by Swank Yankee
Rooms were clean. Hotel is newer. The building is Hampton on one side and Home 2 Suites on the other. The front desk serves both. The hotel is right next to the highway and the traffic noise is not insignificant.The girl with the faded green hair at the front desk did not make me feel welcome. I wasn't shown hospitality, was ignored, and generally had an unpleasant experience trying to check in to my room. When I check into a hotel after a long day, I'm looking for a little warmth and friendliness from the front desk, but instead I was treated to a cold automaton. For this reason I will not choose to stay at this location again and instead go to another Hilton property for more hospitality than I received here.Take note: a little warmth and empathy goes a long way in the service industry.
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September 2023 by Angelyn
Nice rooms, modern. Good breakfast selection- Bacon, scrambled eggs, fresh fruit, variety of breads and muffins, cereals, three kinds of coffee, waffles, and more. (Free with room). New equipment in exercise room, pool was clean. Place you could do your own laundry. Pool table, lots of seating and Tv’s. Can bring your dogs with deposit. Friendly employees. Thanks Hampton!
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September 2023 by Organized Thoughts
If You want the most Amazing Customer Service Ever, this is the place to be. Our room was very spacious. The staff was Amazing, the breakfast was Phenomenal, the location is right off of the interstate! We will be back very soonLet’s Go Eagles!!!
