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April 2024 by Carissa Gilbert
I placed a catering order on 03.28.24 with a variety of sandwiches as well as a cookie tray. I'm appalled by subpar food prepared and even more upset at the lack of concern from the management staff. The roast beef served on the club sandwich was tainted and made 2 employees sick. I called and left a message the same day. I have YET to receive a call back or an apology!! I contacted the local store again today and spoke with Katie who I assume is a manager of some type. She became defensive during the call and went on to tell me how the meat and preparation was accurate, and there should've not been any issues. I ORDER FROM MCALISTERS IN PERSON OR ONLINE AT LEAST TWICE A WEEK!!! I have nothing to profit from lying!!! I am just wondering how can she speak on an even that occurred 12 days ago. Her defending of course made me defensive, as it should have, so I responded appropriately. Still no apology or even a suggestion to restore my trust in their ability to offer some level of customer service, even mediocre at this point is acceptable. She then tells me she would speak with her manager and see what could be done. I am livid to say the least and I will patronize ever again. I've had a few bad experiences but this tops it all. I should have know better when I picked up the cookie try and they were literally cut in half. DISAPPOINTED CUSTOMER!!!
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December 2023 by JAMES REYNOLDS
Great place for everyone to get a good meal together with friends and
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November 2023 by Alethea R Jarvis
Prices too high & better working in the
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August 2023 by yates bit
How can someone take your order and never speak to you. Order was wrong no ranch or pickles in bag. Lady was rude and wanted to charge extra for ranch that I had already paid for and did not
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August 2023 by S Palmer
Food was great, girl working the register could care less about taking anyone's order. Someone in line asked for the manager and then finally got the order taken
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April 2023 by Scott R
Great food and service. Only reason I gave less stars for atmosphere is because it is in the mall food court, but glad there was a healthy option amongst all the other choices.
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November 2022 by Kathy Moss
Asked for some kind of potatoes that were on the menu but it turned out to be a bag of kettle chips.
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April 2022 by Taylor Riley
Customer service sucked. How do you take someone’s order and never say a word?? Not coming to the mall location again.
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March 2022 by Lisa Sharpe
Thank you Lexi for your great customer service. She had a smile through the entire order and never got upset when I asked questions about the different items on the menu!
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January 2022 by Sean Mccraw
Staff eating chicken nuggets and slurping tea at the register with no mask. Ignores us waiting to order. Clearly not on break or if he was shouldn’t be at the counter. Worst display of staff behavior I’ve ever seen!!
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May 2021 by Ashley M.
The food was great - no complaints here. However, I walked up to order and this worker by the name of Kim looked at me dead in the eye and then started complaining about having to be there and how she wanted to go home and then continued to be super rude to me.
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January 2021 by Fern Bennett
the girl with the zoo jacket and the white streak in her hair deserves a raise!!! She was so kind to me and helped me fix my order with no issues. love McAllister’s but love this one the most!!
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November 2020 by Diana Pickering
Great chicken and broccoli bowls ?
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March 2020 by Dalton Bennett
the girl with the zoo jacket and the white streak in her hair deserves a raise!!! She was so kind to me and helped me fix my order with no issues. love McAllister’s but love this one the most!!
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January 2020 by GHills
Vegan options!
