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March 2024 by Sandra S.
Prices are to high,service seems good until you realize the salespeople will tell you anything to get a sale. I purchased a China cabinet and had to wait 2 months for it to come in. I will never do business with them again.
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December 2023 by Chris Todd
Helpful and friendly staff and a ton of quality product options.
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September 2023 by Stephen B.
This company represents itself as a quality, high end, furniture store, when in fact, they sell cheap furniture sold by their low end competitors. I purchased what was portrayed as high end furniture for over $5000. When delivered, it had Ashley Furniture tags on it. When researched, I could have saved almost $2000 by purchasing the same furniture directly from Ashley.
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August 2023 by John Turner
The biggest ripoff I’ve ever experiencedEverything is 5x the price of anywhere elseI recently had the unfortunate experience of visiting Miskelly Sleep Store in Hattiesburg, and I am utterly disappointed with the level of service and overall experience I encountered. From the moment I walked in, it was clear that customer satisfaction was not a priority.The showroom was disorganized and lacked a clear layout. It was difficult to navigate through the mattresses, and many of them were not labeled properly. I found myself wandering around, trying to figure out which mattresses were even available for consideration.The staff's demeanor was far from welcoming. I was met with indifference and a lack of interest in assisting me. When I did manage to get their attention, their knowledge about the mattresses was limited at best. I had specific questions about different mattresses, and it was clear that they were not well-informed about the products they were selling.Furthermore, the staff seemed more focused on promoting the highest-priced mattresses rather than understanding my needs or preferences. I felt like I was being pushed towards making a purchase that would benefit them financially, rather than finding a mattress that would suit my requirements.The lack of transparency was also concerning. I was given vague answers to my questions about mattress specifications, and it seemed like they were intentionally withholding information. This made me question the integrity of the products they were selling.The purchasing process was unnecessarily complicated, and there was a lack of clarity about their return and exchange policies. It felt like they were trying to make it difficult for customers to change their minds after a purchase.In the end, I left Miskelly Sleep Store feeling frustrated and unsatisfied. The experience was a stark contrast to what I expect from a reputable mattress store. I would strongly advise anyone considering a visit to Miskelly Sleep Store in Hattiesburg to think twice and explore other options that prioritize customer service and transparency.Overall, my encounter with Miskelly Sleep Store was nothing short of disappointing, and I would give them a single star for their lackluster service and subpar shopping experience.
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August 2023 by Laura H.
I am not a real experienced furniture shopper but I went to Miskelly because we needed a new mattress. We ended up buying a new credenza for our family room and 2 super comfortable chairs with footstools that were made just for us in Norway. We also ended up with the most comfortable mattress I've ever experienced. I have never had a "mattress fitting" but I credit this process to getting a mattress we are super happy with. Thank you to our salesperson, Anna Marie. We also ordered a fancy adjustable base for the mattress and we have new "cool" pillows that don't hurt my neck. They delivered and set up. It was a great experience all around.
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August 2023 by Anna H.
This store had exactly what I needed along with offering some great financing options. They have much better brands than most of your average furniture stores. I would highly recommend shopping here if you want a no pressure, positive atmosphere. My sales person was extremely helpful without being pushy. Will be shopping with Miskellys again.
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June 2022 by Morgan B.
Absolutely terrible customer service, I go in looking for a mirror and bench to match my furniture I've purchased from here. I had to search someone for help, meanwhile I walk up to customer service and everyone is just sitting down, not offering to help me instead they "point" me in direction where something may be. I have never had this problem until today, will not be back.
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August 2021 by David N.
Great selection, too bad you can't have any. Oh you can buy it, charge it, pre order it - they're happy to take your money just don't expect to actually get what you pay for and do not expect to get a clear, concise or honest answer out of the staff (I have spoken with four people and gotten for different responses as to when my sofa would be in - all wrong, by the way). I don't know if the staff is being deliberately dishonest or if they are just wildly incompetent, but either way I still don't have a sofa (I was able to buy a house and paint it and move into it in less time than it has taken for a furniture store to get in furniture). I will not be furnishing the rest of my house through Miskelly, and I highly recommend that you do your shopping elsewhere.
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January 2021 by Ashton W.
I initially gave this store a great review and was promised my item would be delivered in two weeks but it's four weeks later and I'm being told it will be another month. This is unacceptable, I have been without furniture this whole time and was assured it would be soon. I am very tempted to cancel the whole order and take my money elsewhere. The store did not contact me a single time to inform me of delays I have had to call and get information repeatedly.
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July 2019 by Kelsey A.
Great service and super nice staff! They helped me find everything I needed for my new apartment for a great price! Gabby was helpful and patient with me while I looked through everything and answered every question I had!
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July 2019 by Gabrielle M.
My favorite furniture store of all times!!! Go & check them out. They've been around for over 40 years!! So many selections from living room, outdoor furniture, decor, lamps, dining, bedding, mattress sets, etc!! Also a huge clearance room for something more budget friendly which is great to have in a college town! So easy to access as well... right on HWY 98 behind Olive Garden in Hattiesburg! Ask for Gabby if you stop by... she's the BEST!
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December 2018 by Gary P.
This company doesn't deserve one star. Absolutely horrible customer service. The sales staff is incompetent and provides bad information. They don't even have a good method of payment. I followed their instructions to the letter. My payment was refused by their sales department without even contacting me. I was promised delivery dates that weren't met and the orders they did deliver were incomplete. If I could give them negative stars I would. Be very careful dealing with this company. Believe nothing the sales staff tells you as they are clueless.