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“I was contacted by a representative and made aware I was eligible for a free upgrade. She made an appointment for me to meet in store. The day of, Christina H. walked me through a variety of upgrade options and succinctly answered several questions I had about phone features. Her professionalism, knowledge, and patience were top notch. She was able to troubleshoot an issue with my phone operating the Smart Switch app. I highly recommend Cellular Sales Hattiesburg for your device needs. The staff is highly responsive and capable.”
“Karrin was so helpful! She helped me resolve an issue that I had been dealing with for 5 hours in just minutes! Thank you so much! I will definitely visit this location again and specifically ask for her.”
“I called and explained that I had broken my iPhone 12 but already had it replaced with an iPhone 13. I just needed the data transferred from the broken one. Very Simple. I got down there and it was completed within an hour. I will absolutely be back for more repairs in the future!”
“I would have given a 5 star but the fact that employees aren't allowed to help with anything but selling you a product. All the employees have been wonderful. Store was clean. Short wait.”
“I've had seven kindles and thought I'd never leave. But with the problems I'm having, plus it's painfully sloooowwwww, I'm switching to a Samsung. The latest and greatest.”
“Justin at cricket deserves a promotion! He greeted us from the moment we walked in with amazing customer service. He was very professional. True definition on how to properly represent well a company.
Definitely would recommend!”
“I was there a couple months ago, and Javinte was absolutely amazing!!!!! I wish there were more people like him in the world. Very professional and gave me is undivided attention!!!!!! Thank you so much,Javinte!!!!!!”
“5891 U S Highway 49. Ste 10. Hattiesburg, MS 39402 Yesterday I was going to drive to Gulfport to pay a relative's bill because customer service at this location has through the years has been so horrible. But, for some reason, decided to stop by this store before going to the store in Gulfport. To my amazement, I met Brittney and Mya. They were truly breaths of fresh air compared to the past. Not only where help in assisting me in finding the relative's number for I didn't have my glasses, but I also purchased a Samsung tablet and added metro pcs internet. Brittney and Mya, THANKS FOR YOUR ASSISTANCE AND KINDNESS. YOU BOTH ARE VERY WELCOMED ASSETS to the metro pcs store listed above. Hopefully the owners recognize who they have in you BOTH. Again, Thank You BOTH ❤”
“The agent at this store acted in a very professional manner. Explained that she was working short handed. Despite this the waiting was shorter then expected and the service was excellent”
10AM - 7PM
6123 US-98, Hattiesburg
Mobile Phones
“Kelly at the Verizon store in turtle Creek mall was super helpful in getting my phone back operating. She diagnosed the problem and replaced the Sim card and she didn't charge a dime. We need more people likeKelly at Verizon.”
“I went into the store to inquire about getting set up for Xfinity's prepaid internet. The worker that I encountered, Hani, was very friendly and knowledgeable. The entire process took about ten minutes and I was done! He walked me through the process and made sure that, if I should need any help, I knew the proper channels to have any further questions answered. Customer service and dealing with the public can be difficult at times, but he is definitely an asset to the company.”
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Mobile Phones
“Everyone was very helpful, polite, and professional. Jamarcus was especially patient and knowledgeable in helping me switch my phone and watch service from CSpire to AT&T.”