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November 2023 by Charles Lover
I took my vehicle to the dealership for repairs. I noticed there were several discount coupons on their website which I printed and brought them with me and presented them to the service representative with the understanding that they would be honored for the repairs. When I arrived to pick up my vehicle, I was surprised and disappointed that only one of the coupons was honored and the cost of my repairs were double of what I was expecting. I was told that I could only use one coupon per visit. If I would have been given that information prior to leaving my car I would have waited and only gotten one repair done and returned at different visits to complete the other work. I conveyed my displeasure to management and was told that I should have read the fine print. However management did give me a minimal discount on the repairs and that's the reason for my 2 rating. It appears the repairs that were completed were properly done and management indicated that the service representatives will have remedial training on how to handle customers with coupons in the future. Word to the wise, make sure you read the fine print when using discount coupons at this dealership. They might not be honored and you won't be told until after the work is complete and it's time to pay up...double in my case!
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November 2023 by James Bearden
They we the nicest people. Helpful with everything from start to finish. I could have chosen any dealership around but what made my mind up what’s the willingness to go the extra mile. Most definitely one of the greatest dealerships in Mississippi.
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October 2023 by kelly lott
Pine belt Jeep and Tony in particular took extra effort to find me the exact Jeep I wanted. He also gave me the best price for my trade and made my purchasing experience painless! I will definitely be back to see Tony at Pine Belt when I’m ready for another new Jeep!
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October 2023 by sharon hammond
I needed tires and a front end alignment on my vehicle. My advisor was great! Adrianna took good care of me and everything was done in a timely manner. All employees upon entering the front door all the way to the service department did excellent work and were courteous. Keep it up Pine Belt Chrysler Dodge Jeep Ram!! Shout out to the techs thatchanged ,mounted,and balanced the tires,and Zack Ferguson for doing the alignment!!! Ya'll are awesome!!!
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October 2023 by tomnchrist Mississippi
Eager to help and very upfront with the information and how to questions to get the vehicle you want, allowing a quick determination of price.Also had patience to because of a delay in receiving funds from our insurance claims. And even had our new vehicle delivered 350 miles as we were stranded due to an accident that totaled our car.Special thanks to our Salesman Tyler Olson's deligentents and follow through.Special thanks to Sale Manager Brad to save us money with discounts and overcoming finance problems.We are as pleased with this Dealership as we are with our New Chrysler 300L!
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September 2023 by Stephen Taylor
PBJDC did a good job getting my vehicle back on the road. I had an ABS Wheel speed sensor and a thermostat sensor that needed to be replaced. Even though I had an appointment it took them a minute to get my vehicle checked in. Once they got it checked in Luke was good about letting me know what was going on. Ultimately, they got everything fixed and cooling system flushed for just under $900. I feel like they did a good job getting me taken care of and I will definitely continue to do business with them.
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September 2023 by Lauren Cate Leake
I had the BEST experience here. Joseph Boyd helped me purchase this Jeep and I am on cloud nine with it! This was my first time buying a vehicle and the process was honest and easy all the way around. I have dreamed of a white wrangler for a long time and am so grateful for y’all going above and beyond to make it work for me.
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August 2023 by Marc Lux
Highly recommended! Great customer service. Great leadership. Friendly and knowledgeable staff. Gervarius made my buy experience special! 5 stars without any doubts!
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August 2023 by Regina Hubbard
Seamless purchase! I saw a vehicle online and was able to purchase and have car delivered within 2 days. Every individual that I spoke with was very courteous and knowledgeable. Made it worth while. Great communication both over the phone and via texts/email.
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August 2023 by Benjamin Graves
Super friendly staff answered all of my questions quickly and efficiently. The facility is state of the art and more like clean room status than working bays. Professional staff that understands that some of us are MOPAR people, not just owners. Appears that Jeep lovers are well supported and they also have a Viper technician for those of us that own those great machines. Highly recommended.
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July 2023 by Kim Guidry
We were treated professionally and pleasantly by our salesperson Mr. Jay Moore. I have no complaints on the process. He made sure we covered everything to make sure we didn’t have to make unnecessary trips. Gage also was pleasant to work with in finance.
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July 2023 by Stacy G Shaw
It’s been 20 years since I purchased a new vehicle. Gage my sales representative and his team made the whole experience enjoyable. The paper work was also stream lined very efficiently by the beautiful lady that assisted me. I hate I do not recall her name but she was great!!! Thank you for make this a pleasant experience!! Your team rocks!!!
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July 2023 by Arlicia McGhee
Went in for a couple of recalls on my vehicle. I was expecting to be there for about 3 hours, but I was there half of that time, or even less. They got me in and out very quickly!
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July 2023 by Danielle Fromenthal
We were in another state and they got us numbers same day, including a trade. They were quick, professional and gave us a wonderful deal and was very accommodating. Baylee, Tony and Melissa were AMAZING!!!
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July 2023 by Sara Lott
Took my Jeep Grand Cherokee in for routine oil change and tire rotation and to have two other problems evaluated. They were able to perform the maintenance quickly and were able to resolve one of the problems that day and have ordered the parts to resolve the second problem. Dwayne was my service advisor and he did a great job keeping me informed of the issues with my vehicle.
