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June 2025 by Kayla Martin
PREDATORY ON OVERDRAFT FEES!!!
Continued to charge me fees and it hadn’t even been a full 24hrs/business day. They ended up hitting me with 6 charges ($35/each). What bank keeps allowing something to try to pull out when there’s no money in the account? It’s not easy to enroll in overdraft protection (which I thought I had because the guy who opened my account insured my I did), you have to physically come fill a form out! How can I do that when I work full time, on top of being a full time care taker and mother? Every other bank has an option online. Not to mention, their drive thru customer service is awful. They act like you’re asking for a small loan of a million dollars by asking for a pen. Save yourself the headache and bank literally anywhere else.
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April 2024 by John Jones
This is hometown banking at its best when my wallet disappeared my identity went with it I didn't have an account here I was trying to cash a check drawn on them the teller recognized me and took care of my business like a real human being to deny the person you know in front of you because of a picture card is to deny life itself I like humans not artifices
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March 2024 by Austin Buchanan
From the beginning to the very end, Hope Broome turned our car loan process into an exceptionally smooth and stress-free experience. Her professionalism, expertise, and genuine kindness were evident in every interaction we had. Hope went above and beyond to ensure we understood every step of the process, providing clear explanations and prompt answers to all our questions.Her dedication to making our experience the best it could be did not go unnoticed. It's rare to come across someone who not only excels professionally but also cares deeply about making a positive impact on her clients' lives. Hope's efficiency, attentiveness, and warm demeanor made us feel completely at ease and confident in our decisions.We are truly grateful for Hope's guidance and support throughout this journey. She has not only helped us secure our car loan but has done so with the utmost professionalism and care. If you're looking for someone to assist you with your car financing needs, or any loan look no further than Hope Broome. She will ensure your experience is as seamless and enjoyable as ours was.Thank you, Hope, for making what could have been a daunting process an incredibly easy and positive experience. Your dedication to your clients is truly commendable. We couldn't have asked for a better experience!Happy Clients,Austin & Dakota#TrueProfessional #CarLoanMadeEasy #ExceptionalService
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February 2023 by Mildred DB
The absolute slowest drive-thru in the state of Mississippi!
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February 2023 by Mildred DuBose
The absolute slowest drive-thru in the state of Mississippi!
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April 2022 by Harvey Floyd
Oh, my gosh!! What a mess this place is!! They really, really, really need to be sent back to school on customer service skills. And, they need a new IT department. Their online banking system is a mess and when you try to get help with it, it is either useless or you're ignored. I was opening a checking account and it was a terrible mess. . . I changed my mind and put my money somewhere else. Not as convenient to me, but much better internet access and much, much better customer service. Their online respondent in Magee, MS, should be replaced. . .
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August 2021 by matthew jones
You know most banks would instantly deny transactions if you don’t have the money on the account especially with no overdraft protection but they didn’t for some odd reason and then 2 or 3 days later they returned the money plus return fees and are now suing me for it for around 1530 dollars. The transactions were all taken out of my account automatically but still if you know there not not money why would you do that.Update: lawsuit was settled and now I’m paying 200 a month for the next 6-7months
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August 2021 by R W
In my objective opinion, I encountered one of the most racially biased experiences in over 24 years. Lenders have discretion as to whose checks they hold as well as how long they hold checks. On December 18, 2020. I went to deposit a simple check. The teller said she would contact the originating bank regarding the funds. Yes, she had the information on the check. But I offered her the specific bank and the branch manager of the bank where I normally do business. I also offered her my social security number (which of course is in the file). She refused. She did not ask me to come into the bank for verification. She made very little effort to release the check. This post is not long enough to go into detail. But let's just say that as a college professor who also passed the CPA exam in 2002 and does research using commercial lending officers as subjects, this was the worst experience I have ever encountered. On the bright side, if you plan to do business with the bank, please work with Mrs. Kami, who opened my account. Otherwise, as a person of color, I would not recommend using Priority One (Hattiesburg). These thoughts represent my views of my personal experience and may not reflect all Priority One Lending Institutions
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January 2021 by Private Private
In my objective opinion, I encountered one of the most racially biased experiences in over 24 years. Lenders have discretion as to whose checks they hold as well as how long they hold checks. On December 18, 2020. I went to deposit a simple check. The teller said she would contact the originating bank regarding the funds. Yes, she had the information on the check. But I offered her the specific bank and the branch manager of the bank where I normally do business. I also offered her my social security number (which of course is in the file). She refused. She did not ask me to come into the bank for verification. She made very little effort to release the check. This post is not long enough to go into detail. But let's just say that as a college professor who also passed the CPA exam in 2002 and does research using commercial lending officers as subjects, this was the worst experience I have ever encountered. On the bright side, if you plan to do business with the bank, please work with Mrs. Kami, who opened my account. Otherwise, as a person of color, I would not recommend using Priority One (Hattiesburg). These thoughts represent my views of my personal experience and may not reflect all Priority One Lending Institutions
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May 2017 by Jules McDermitt
Its an okay bank
