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December 2023 by Joneicia Collier
Please do not go into this store… the CHILD that works the door real bright skin has red hair has a very NASTY attitude. She is always rude and this is not the first complaint on her. I understand having a hard day at work but if every day somebody is complaining about her attitude something has to be done … I will NEVER step foot in this store again because how she spoke to me.
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November 2023 by Shane Tanner
Went in this store to look around cause we’ve never been in here…one woman who worked there approached us and told us that we would have to leave our bags at the front and when I asked why she had a very smart remark and we walked out while she noted a couple of unpleasant remarks…we will not ever walk back in that store and will be telling everyone we know to avoid that place if all possible!! Horrible experience!! Also noted there were no signs on the doors that stated you couldn’t carry anything inside the store.
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August 2023 by Mrs. *******Jones
On Aug 14th I received my order via delivery to my home for a pair of heels. These heels were for my wedding in September. Once I opened them, I tried one on and realized they were a little uncomfortable. Even though as I opened the pink bag, I felt like the shoes could have possibly been a return already because of the condition of the pink bag that I received them in. As I attempted to re-package them, I turn over the opposite shoe that I tried on and realized that there was once a sticker under the bottom of that shoes, and it appeared as if it had been peeled off and maybe that caused a sticky area then once the next person tried it on and walked on carpet it caused an ugly sticky appearance underneath. Remind you, this is how I received them! So because there was no other signs of ware to the heels, I decided to return them to the Hattiesburg Ms store in Turtle Creek mall on Aug 15th 2023. When I got there the young lady who is currently pregnant was my cashier, I’m not sure if she’s the manager or not but this girl has a very nasty personality! She did not greet me and had an attitude from start to finish about my return! I explained to her that I was returning them because they were not comfortable and I only wanted to swapped them out. I then showed her the bottom and told her that’s how I received them. She then told me “I can’t take this back” “ you might want to send them back online” and “if you don’t want them. I don’t want them because of the condition” I told her that was the way I received them and I think that’s very unfair because I didn’t want to go through the troubles of sending them back through the mail. And that was unfair because that’s the condition I received them in! She showed know empathy and was very rude! And let me also mention that’s not the first time I encountered her! She’s always nasty Tom customers and I will never shop in that store again!
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March 2023 by Travis Morie
Was pushing a baby stroller and had a drink and a baby bottle of milk on it. The told me I couldn't bring the drinks in. There is no sign on the front of the shop that says no drinks. No other store in the mall stops you from bringing in drinks.Also saw them taking people bags as they came in. They don't even trust you with a shopping bag from a different store. Again no other store in the mall does this.
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March 2023 by LopesNoMexican
No matter what people say? The manager in particular Cynthia which is always nice when I visit with family. I don't know what confusion folks say about her, I yet had a bad experience in years being a customer
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March 2023 by Shanna Ratliff
Cashier was very nice and professional. The manager or assistant manager has a terrible attitude. She is extremely rude and seems like she could learn a thing or two from the sales associates about how to work with the public.
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March 2022 by Erin G
The manager or supervisor really needs to work on her social skills or quit she’s RUDE or just has a rough way of speaking to customers.. she has found a way to be rude to me on two separate occasions I spent quite a bit on money in this store both times , I’d think she’d be nice considering I’m spending my money in her store.. I will say cashier is nice to me every time