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November 2023 by Audrey H.
I didn't purchase a car....YET. but everyone was super helpful and it was a great experience
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October 2023 by Antwain Bolton
My experience with Walt Massey of Hattiesburg has been awesome. I came for a transmission flush and ended up with a new vehicle..I had a great sales person which was Peyton and he handled business very well! He was great and very good at what he done. I appreciate that !!
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September 2023 by A J Ellzey
You know, it makes me sick every time I get in this truck, to know how long it took me to save up enough money for a down payment on what I was hoping would be a decent vehicle, to then be sold something that won’t go, sounds like a log truck &, like it’s about to blow up while driving it, has made my experience with Walt Massey a horrible nightmare. The fact that Walt Massey would sell a vehicle to someone that’s in the shape this truck is in says that they could care less about their customers. I told them that the truck had problems & that I absolutely did not want it thinking that they would meet their 3 day guarantee for which clearly states on their website, if a customer is not satisfied with their purchase for any reason they can return it for exchange if 3 conditions are met, which I met all 3. But they told me that they just couldn’t rewind the loan. Well, why do they even have the guarantee then if they cannot back it up? I have a little experience with a guarantee due to the fact that my last vehicle purchase was from Carvana, who offers a 7 day guarantee, & I had to take a vehicle back to them & exchange it for another one. This is after I signed the paperwork on it so, why Walt Massey refused to allow me to exchange this piece of junk for another truck of equal or lesser value is beyond me. To me it seems as if they knew this truck had issues & they just didn’t want it back cause I attempted to discuss returning the truck with them & all they did is lie to me just to get rid of me while making me believe they were going to work with me on it. They told me to bring the truck back to the lot & asked me what other truck I was interested in so they could see what they could do & then when I got there they told me that the truck I wanted had already sold. So I picked out 2 more from their website to only be told that they weren’t on the lot & they didn’t think I would get financing for either. Then, the finance guy said he could probably get it done & they would call me the following Monday morning, which they never did. When I called them they wanted to get an attitude with me about it & said that they wanted the mileage off the piece of junk they sold me & they would have to do it as a trade in, which meant they were not going to honor their 3 day guarantee & I would be losing thousands of dollars. Anyway, the entire experience has made me sick & now I’m driving a truck that feels & sounds like it’s going to break down on me at any minute. I wish a lawyer would read this & contact me cause I just can’t get over what they’ve done & how they’ve treated me. I trusted them & that they would honor their 3 day guarantee & all they did was lie & take a big ol dump on me is what they did &, If they’ll do it to me they’ll do it to anyone. One other thing. I noticed that they’ve responded to all their positive reviews but, they dang sure haven’t responded to mine have they. Wonder why?
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September 2023 by Stephanie Livingston
My husband and I came in today to look for a truck we had seen online. Turns out it wasn't on the lot in Hattiesburg but in Florida. Sales guy showed us another truck that was at their Lucedale location. They had it delivered right away for us to look at. We are absolutely pleased with the entire experience and service we have received today! My husband gets to happily drive home today in a truck he has wanted for quite some time now! If you are in the market for a new ride, go see Peyton Petro. You will not be disappointed!
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September 2023 by LATOYA BENOIT
J. ARTIE STUCKEY is the best sales person I've ran across in a very long time. This was the easiest car vying process I've ever had and never had to leave home to do anything. My car was shipped to me and I started riding. He's the man to go to I tried other dealerships and they was trying to rip me off but came here and he got the job done. Thank you again for everything!
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September 2023 by Patricia Thrash
Everyone was helpful and really nice really like my new car Payton was helpful and explained everything we needed to know. Thank U for helping me get such a nice car. Looks good in my driveway. Thanks. Patricia Thrash
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September 2023 by Terence Rivere
I would like to say thank you to Peyton Petro. He worked for 2 weeks to find the truck I wanted. He stayed in contact with me, while going through about 5 trucks. I highly recommend working with Peyton at Walt Massey if you’re interested in a new vehicle. Thanks to Peyton and Thomas.
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August 2023 by Mark Arnold
The entire staff at Walt Massey Chevrolet in Hattiesburg Mississippi led by Marc Kubicki and Anthony Rhodes did a wonderful job preparing us for our brand new 2023 Chevrolet Corvette delivery yesterday! They went above and beyond making sure that we were happy when we left the dealership. And it was a very fast and smooth transaction. If I am ever in the market for another Chevrolet, they will be my first stop, even though it’s 185 miles away! Thank you for everything you’ve done for us!
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July 2023 by Martha Pitts
I want to thank Gifford and Courtney and the rest of the guys who made my son's day! I haven't seen him smile like that in years. He is so proud and couldn't wait to show his dad. His dad was very impressed with the quality and condition, but especially with the price. He knows that his son got an awesome deal, and kept asking where did we find it? I told him Walt Massey. Now HE wants a new truck. Our next purchase will be Walt Massey and Gifford!
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July 2023 by Susann L
I got real lucky when I met Austin at this dealership. He was super helpful even after I got frustrated with him… … I ended up buying my car from him! ?
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July 2023 by Tanner Tabor
I used the service pickup and delivery for an oil change and tire rotation. The service was excellent and quick. They picked up my truck at my office early and got it dropped off quickly after the service was finished. I highly recommend this service as it saves you the time that you would have to take out of your day to go get your vehicle serviced.
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July 2023 by Tony Sanford
Austin was an excellent salesman who went beyond the cal of duty to ensure my every needs. Would recommend asking for him if in the market for a vehicle.
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June 2023 by Pamela Montgomery
I really enjoyed my experience at Walt Massey, in Hattiesburg MS. My salesman name was Austin Garrett. He was charismatic, quick-witted, passionate, informative and above all… helpful. He payed close attention to what I wanted and what I needed. I am loving my 2018 Yukon Denali!!!!!!!
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June 2023 by Randy Box
I went to look at this Gladiator on the lot. Salesman, Peyton Petro was the 1st to ask if I needed any help.If your looking for a salesman thts NOT pushy, not trying to up sale you, not in it just for the sale, then ask for Peyton Petro. Great guy‼️ He listen, stayed on top of the, was very prompt.He made my experience enjoyable. When I decide to trade again.. I will definitely be looking for Peyton Petro.Thanks Bro and keep up the good work.
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June 2023 by Ricky B.
My car buying experience went great. James Bolton was a big help in my decision making. He greeted with a handshake as soon as I pulled on the lot. He got me in and out with little to no delay. The owner also stepped out and gave me a holla. I recommend Walt Masseyy for your next car purchase.