Shoe Dept. Encore is known for its exceptional customer service and helpful staff. Many customers have praised employees like Holli, Mr. Len, Ms. Shelby, and Mr. Donnie for their patience and generosity. They have assisted shoppers in finding the perfect footwear and accessories, making holiday shopping easy and enjoyable. One customer appreciated the organized and well-lit store, mentioning that she travels 200 miles round trip to find her size 13 shoes, which are often hard to locate. The commitment to helping those in need is also highlighted, as the team helped purchase footwear for a family who lost everything in a fire. Overall, Shoe Dept. Encore stands out for its dedication to customer satisfaction and community support.
They made my Christmas shopping a breeze! Holli helped me find the perfect shoes for my son and worked patiently with me to find a purse/shoe combo that’s gonna be perfect for my mother! Thank you so much!
May 2023
This location is very organized and well lit. The customer service is top class. I travel 200 miles round trip because I wear a size 13 M and I'm a woman . That size is high demand and hard to find. This location I purchased four pairs. Well worth the ride!!!
March 2023
The manager was very helpful. She stopped what she was doing to help me. I have a large foot, but she found shoes that where perfect for me. Great service!!!!
