-
February 2024 by Yaleska Limas
Went in today 02/05/24 for a gender basic. Both the women at the front desk was so polite to us. The technician scanning us was also the best! She made sure to not drop any hints on what we were having and made my husband and I so comfortable! Definitely the best experience ever thank you sooo much!
-
October 2023 by Christine Jungblom
Scheduled a 3D ultrasound with them and the day of the appointment, 20 min prior, they called me and said their ultrasound tech never showed up and they may have to reschedule. Around an hour after my originally scheduled appointment they called again to tell me the tech finally showed up for work but that they couldn’t see me because they were booked and would need to reschedule. We did that and the appointment was scheduled for the following week. My husband and I had a limited window of availability for this appointment and they were running over 30 minutes behind on appointments. By the time we were able to be seen my husband had already been called back to work and I was starting a conference call. The store refused to give us a refund despite failing to provide the services we paid for. And being 36 week pregnant rescheduling a 3rd time was not an option. Do not go here, they have terrible customer service and are unreliable. We were treated very poorly and I even offered to accept store credit which I was refused.
-
September 2023 by Whitney Thomas
I ordered a plaque 7 months ago. I have called and called and keep getting the run around. I finally found the place the contract out for the plaques. They said they have my order but Stork Secrets hasn’t sent my money over even tho I paid up front the day I ordered it. I called and have gotten the run around on a refund. The worker said she would get the manager and try to work on a refund but it’s been 7 months of “I’ll ask the manager,” and haven’t heard anything back from the manager.
-
September 2023 by Marilyn Johnson
The ultrasounds are good but I ordered a plaque 6 months ago and did not receive a refund or my order. I have called several times and also messaged them on Facebook. They have made excuse after excuse and still haven’t responded back to me about my order.
-
June 2023 by Brittany Crosby
Everyone is very helpful. I love getting to see my baby in 3 and 4D.
-
May 2023 by Tiandre Lanus
Ultrasound Tech (Michelle) has no patience and has nasty attitude, do not recommend ? we literally left with no images at all . When in a profession as such it’s nice to be patient and kind to mothers who are excited to see their babies. The front desk receptionist was really sweet though hate that the ultrasound tech makes the business look bad .
-
April 2023 by mary hughes
A few months before today I went there with my sister in law and the woman working asked twice during the process if she wanted to know what she was having. Today I came with my family and was never asked. During the ultrasound without warning she pulled the "it's a boy!" Sign on the screen. When we told her it was meant to be a suprise, she became loud and told us we were supposed to clarify beforehand. They shouldn't expect mothers (especially first time) to have to tell them out of no where and it should be the stores priority to clarify since that is their one job. The main thing that made me upset was they took no accountability in the matter and tried to make me at fault for ruining my surprise. A heavy waste of $75 and puts a big damper on my gender reveal
-
February 2023 by Johnie Asher
I called and scheduled an appointment the end of January for February 18th. In case you are unaware, no matter why you cancel the $25 deposit is NON-REFUNDABLE & not one person mentioned that to me while scheduling. I can understand if you miss the appointment completely but I called 2 weeks ahead to cancel & I'm still being charged $25. They said that it is stated on their website but unless you go digging through the website, it does NOT state it anywhere clearly when you initially open the website nor did anyone inform me while making the appointment initially. Customer service should inform customers BEFORE scheduling of this *non refundable deposit*.
-
February 2023 by Daniel Cook
I hear she doesn't pay her employees their final paychecks..
-
February 2023 by kimberley beatty
owner does NOT pay employees their final paychecks!
-
April 2022 by Mariah Moffett
Highly recommend them❤️ staff is super sweet
-
January 2022 by Amy Howard
The facility is so cute and intimate! I had no idea this place even existed until my sister in law had her gender ultrasound done! The tech was so sweet and professional but still made it fun! I will definitely sing your praises to anyone that will listen. Thank you all so much!
-
January 2022 by DeAndrea Tate
This place is HEAVEN SENT!! Customer service was way over 5 star I wish I could provide more lol. However, my experience with Stork Secret was so special, I started crying when my U/S tech advised me I was having TWINSSSS!! Tears of joy because I hadn’t had my first scan, she even provided me the genders & I got exactly what I prayed for. I definitely can’t wait to go back for my 3D scan. If you all are looking for Gender reveal ultrasounds in the Hattiesburg Area, definitely recommend Stork Secret. They also have a baby boutique which I couldn’t help but start buying once I walked out of the U/S room! Thank you all so much ❤️
-
January 2022 by Danielle Jordan
THE TECH WAS VERY SWEET I LOVED HER?? SHE MADE SURE I WAS COMFORTABLE AND HAPPY WITH THE SERVICES‼️
-
October 2021 by Jessica Icenhour
I absolutely love this place! The staff is super friendly and it really is a one stop shop for all of your pregnancy needs. They are unique since they offer 4D and 5D ultrasounds. You can also walk around the shop and buy baby clothes or items while you are there. If you want a personalized experience you need to go to Stork Secret!
