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March 2024 by Gabrielle McNair
Had I not called to see if my order was ready, it would have been sent back to the warehouse because no one notified me that my order was ready to pick up for days. Torrid is okay, but the customer service at this specific store is awful.
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March 2024 by AJ Ra
Went in with my husband about a week ago. Nobody greeted us, which was fine, I wanted to look for a minute anyway. We wait nearby because I wanted to get sized and try on some items. When we finally get their attention, the girls working looked directly at us and walked away without a word. We were not the only customers completely ignored, as the employees were following one customer around like eager puppy dogs. Disappointing experience as other Torrid locations have always been wonderful.
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January 2024 by Latonya Appleberry
This my go to place. Always excellent service and quality clothing and shoes for a plus size women.
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April 2023 by Mississippi Beauty
10.xx for birthday... so I go sunglasses for free
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December 2022 by Randi Myers
Torrid has great fashions for plus size! Friendly staff and good prices!
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September 2022 by Cheryl Sayes
I love to check the items in this store!
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June 2022 by Tress
The company as a whole is just pure greedy, it’s not enough to pay these prices for flimsy material but, to be over charged & ripped off the credit card fees made up fees is ridiculous & enough to make me just shop on Amazon.
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May 2022 by Ingrid C.
First off let me say real customer is rare these days. I've had many years of retail management experience, so I appreciate customer service and expect it.. In fact if I'm treated poorly I will walk out and go elsewhere. I went to this location Monday April 25th. I was shopping for one of my residents at the nursing home and had no clue in sizing. These ladies went the extra mile showing me many options and even looking up sizing charts so I could make the best decision. I appreciate great customer service most people don't know how to give that. Kudos to upper management because a good team starts from the head.
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December 2021 by Joseph Wilson
Good place for women to shop
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December 2021 by Matilda Williams-Magee
Had great sale
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August 2021 by Jessica Rials
Love everything. Prices are so high tho
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May 2021 by Jordan Nobles
Well considering I picked up my girlfriends package and promptly lost it, it was not the best experience. I found the package but she still broke up with me so Torrid and I won't be spending any time together anytime soon thats for sure lol
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May 2021 by Eulicia Mccann
Good quality and friendly people.
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February 2021 by Erica Dantzler
Found great deals today
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February 2021 by Dawn Carter
Very nice staff and very helpful.