-
January 2024 by Bobby Knox
Best car buying experience I have ever had. Jeff and the gang took great care of us . No pressure or big-city corporate dealership tactics. Straight forward, honest , and very friendly, I would highly recommend them.
-
January 2024 by April Hubbard
Stopped by to have a key made for my car and never in my life have I met soooo many great and sweet people under one roof! Everyone was super super sweet and attentive! Customer service was an A triple plus here ❤️
-
January 2024 by Lisa Morgan
My 2023 Honda Civic Touring has a defective paint job and the back passenger seat is rippled on one side. The Pine Belt team keep giving me the run around blaming the Rain Ex car wash I used. Hand washed I did not take it to a car wash. They also asked me if I used a car seat where the leather is rippled. I have had it verified by a paint and body shop that the damage is not in the clear coat it is the paint. I do not use a car seat for my 74lb. child either. Not one time have I heard I’m sorry for the inconvenience or your dissatisfaction, nor did Mr. Moore call me back today as he said he would. Now, a district manager has to look at my car. This is the second Honda Civic I have purchased from this dealership since 2019. I will not purchase from Pine Belt again. I’m so disappointed. When I called Mr. Moore today at noon he stated the General Manager Patricia was trying to contact the district manager. It just sounds like the run around to me.
-
January 2024 by Mike Knowles
Best new vehicle purchase experience I've had. No pressure. Casual. When it got to the point where they press you on the extended warranty stuff, the second I said I didn't want it they moved on. If my next vehicle is a Honda, I'll be back.
-
January 2024 by Colin Johnson
Pine Belt always offers great pricing. Stephen is a very helpful salesman. I always shop here for my Honda needs even though I live 2.5 hours away.
-
January 2024 by John “The Hypoxia Kid” Bezou
This is a preliminary review based strictly on a discussion I had with the service advisor today (Sam). I fully expect that Pine Belt Honda will ultimately get more 5 star reviews. Honesty, clarity, and understanding are the three things that describe my experience today. Until today, not a single Honda service advisor had explained to me how the service indicator works in my car to support consistent and thorough maintenance. Sam could have easily allowed me to get services done on my car that frankly I didn't need. Because of that, he earned my business in the future. On top of it, he had one of his techs do a quick check on my car to ensure my wife and I are safe on our upcoming trip. Great way to earn trust and long-term business.
-
January 2024 by Britney Kaufman
PSA: if my car breaks down, we absolutely have no issues paying what is owed. However, when we are not told that my car is being towed to a different location (and we find that out because Dustin goes to try and pick up the car only to find out it’s not there), and then we are also told that the cost will be TRIPLE of what we are made to pay to get the car back…… we have a problem. Pine Belt Honda needs to get it together. When we are told something, mainly one price, and are made to pay triple what we were told, that is bullcrap. Not to mention, communication was never made over the fact that MY car was moved to a different location! It takes 2 seconds to call or even text someone to inform them of this. And now not only do we not trust taking our car to Pine Belt Chevrolet, but we have paid TRIPLE what we were told just to get my car back. Before you tell a customer something- CHECK YOUR FACTS!
-
November 2023 by Paulette LeBlanc
This went from being a friendly and efficient family owned business with great personal care and wonderful service department. Today was not that experience. The new ownership has turned it into an overpriced and inefficient service department. Took my car at 7:30 this morning to be told at 4:00 what it needed but that since they didn't look at it till after 3:00 they couldn't order parts until Monday because it was past cut off time for ordering. So it would be Tuesday or Wednesday before they could fix my car. Talk to another auto repair place who will have my car done between Monday morning at 8:00 and 3:00 that afternoon for half the price. I just played stupid tax of $170 for them to tell me what was wrong and do nothing. Not a happy customer.
-
November 2023 by Timothy Hall
John Fulper was super helpful guiding me through my first car purchase. They saved me some money and earned repeat customer for both cars and service.
-
October 2023 by Ross Richard
I had a wonderful experience with Pine Belt Honda. I worked with Stephen and he went above and beyond getting me in the car I wanted. He never pressured me and was up front and honest throughout the entire process. The finance guy was great as well. If you are looking for a car and are tired of dealerships playing games with you, go to Pine Belt Honda and ask for Stephen!
-
October 2023 by Dannika Dewhurst
Awful experience 10/23/2023! I blame myself for not checking these reviews first! I would have known to steer clear of them if I had! You should be able to take your car to the dealership that brands your vehicle for a simple oil change and not be expected to wait 5 hours with or without an appointment (which you can't make because they don't answer the phone)! Once asked how much longer it would be we were told 15 minutes, after waiting an hour we walked around back and saw the van parked in the exact same spot, then they scrambled to get it lifted up to start working on it at 2:30 when it was dropped off at 9 a.m. By then it was just too late, I asked them to take it down and we'd go someplace else. They did not try to make it right offer a coupon to save my business or anything. A sales man caught me on my way out and I left him with my business card to give an opportunity to make a call and a least apologize for the poor service and lack of communication but I have yet to hear anything back from anyone at the dealership. I'm sure the owners will be pretty disappointed when they hear about this.
-
October 2023 by Jessica Holland
Brought our CRV here for an oil change and tire rotation because we bought it here. Would not recommend if you have any other plans for the day. They took HOURS! Do not plan to return.
-
October 2023 by Tammie Whatley
John was very helpful. We enjoy our Crv Thanks for helping us may God continue to bless you
-
October 2023 by Joyce G.
We recently did business with pine belt Honda. Stephen Mason was our salesman. He was very kind & helpful. We love our used Honda & today we received chocolate chip cookies as a thank you gift. We bought a 2019 Honda CRV. It's our first Honda & I'm loving it. So if you need a car. Go check them out. You will be glad you did.
-
September 2023 by Callie S
Looking for a sporty civic model, but they didn't have one to compare on the lot?
