Xfinity Store by Comcast Branded Partner

Internet Service Providers
Hours: The Xfinity Store by Comcast Branded Partner offers a mixed customer experience. While some reviewers praise the excellent customer service provided by employees like Jasmine Albert and DJ, others report frustrating encounters with lackadaisical staff and issues with the store's capabilities. Several customers faced challenges when trying to set up or troubleshoot their Xfinity services, with complaints about delayed technician appointments, incorrect work orders, and the inability of in-store employees to resolve these problems. One reviewer felt "held hostage" when told they couldn't walk by the front door. However, other customers had more positive experiences, with one reviewer noting that the clerk made sure they had everything they needed on their second visit. The store is described as "nice" with "great customer service" by some, though others were told the store is for retail only and cannot provide customer service. Overall, the Xfinity Store by Comcast Branded Partner seems to offer a mixed bag of experiences, with excellent service from certain employees balanced by frustrations with the store's limitations and Xfinity's broader service issues.

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1. Hattiesburg, Mississippi