Gateway Tire & Service Center has established a strong reputation for honest, fair, and reliable service since 1929. The business prides itself on a hometown, personal approach that sets it apart from competitors. Customers appreciate the straightforward and honest dealings, with many noting that the staff, especially knowledgeable associates like Ms. Mary, consistently go above and beyond to help and provide friendly service. The center is known for providing clear information about repairs and costs upfront. For example, one customer praised how the technicians thoroughly inspected a vehicle’s brakes and confirmed that they still had 50% life remaining, saving the customer hundreds of dollars compared to other shops that recommended unnecessary work. This honesty is a key reason why many prefer Gateway over other auto and tire services. While some reviews mention occasional longer wait times for tire patching, overall, the business is appreciated for quick, efficient service, such as tire rotations completed in less than 30 minutes. Customers also trust Gateway for specific services like tire patching, often receiving these services at little or no charge. Despite some criticisms about staffing and pricing inconsistencies at other locations, Gateway Tire & Service Center remains a trusted choice for quality, honest auto care and tire services, built on decades of community-focused values.
Several Gateways in Desoto County but this one might be a hidden gem!!! Excellent customer service (Craig) and in/out in less than 30 minutes for a tire rotation!!
March 2024
Always great service. I go here for my oil changes and to purchase tires when needed. Great place.
December 2023
Everyone has been extremely polite and professional. No issues.
