Advance Auto Parts, located at 5809 Ridgewood Rd in Jackson, is highly regarded for its exceptional customer service and a welcoming atmosphere. The store offers a wide range of automotive aftermarket products, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers appreciate the variety of free services available, such as battery testing, engine code scanning, and wiper installations with purchase. Many reviews highlight the helpful and friendly staff, who go out of their way to assist customers, including offering seating and refreshments for families. However, there are mentions of occasional knowledge gaps among some employees regarding specific parts, such as spark plugs. Overall, the positive experiences, combined with the loyalty program that provides discounts, make this location a favorite among locals for automotive needs. Customers feel valued and well taken care of, solidifying Advance Auto Parts as a top choice in Jackson for auto parts and services.
Places real good especially if you gotta use the bathroom they got a button in the bathroom for you
February 2026
Latesha and Jay rock ! Latesha never forgets my name from the first time I walked into this store over 4-5 years ago! Great customer service , with a smile !
February 2026
Great customer service very knowledgeable I love communication with the employees always nice and respectful
