Best Western Plus Jackson Downtown-Coliseum is a clean and comfortable hotel located near the coliseum and restaurants. The staff is friendly, helpful, and attentive, providing excellent customer service. Guests appreciate the gated parking lot and the safety of the area, with quiet surroundings and no loitering. Rooms are well-supplied with towels, shampoo, and a working blow dryer, though some have noted stains on blankets and sheets. The hotel is undergoing updates to improve its appearance. Many guests enjoy staying on the first floor for easy check-in and out. The location is convenient for nearby activities, and the staff makes guests feel welcomed and cared for. Overall, visitors praise the cleanliness, friendly service, and the hotel's efforts to enhance the guest experience, making it a recommended choice for a comfortable stay.
Great hotel, and location ! Wonderful employees updates are beautiful.
Rooms: Nice, bed a little lumpy
Nearby activities: Near coliseum
Safety: Excellent, gated parking lot
Walkability: Yes
December 2024
The desk clerk was terrific! We were dragging when we arrived, but by the time we headed to our rooms, we were all laughing and having fun! Great experience all around!
December 2024
This hotel exceeded all my expectations! The rooms were spotless and beautifully designed, with every amenity thoughtfully provided. The staff was incredibly friendly and attentive, ensuring a seamless stay. The location was perfect, close to everything I needed. I highly recommend this hotel and can’t wait to return!
