Best Western Plus Jackson Downtown-Coliseum is a clean and comfortable hotel located near the coliseum and restaurants. The staff is friendly, helpful, and attentive, providing excellent customer service. Guests appreciate the gated parking lot and the safety of the area, with quiet surroundings and no loitering. Rooms are well-supplied with towels, shampoo, and a working blow dryer, though some have noted stains on blankets and sheets. The hotel is undergoing updates to improve its appearance. Many guests enjoy staying on the first floor for easy check-in and out. The location is convenient for nearby activities, and the staff makes guests feel welcomed and cared for. Overall, visitors praise the cleanliness, friendly service, and the hotel's efforts to enhance the guest experience, making it a recommended choice for a comfortable stay.
The assistant general manager and Shakira are always warm and inviting. You have an excellent staff.
February 2026
I love this hotel. The staff is amazing rooms are clean and comfortable. Ms. Akiya and Ms.Shannon have the best customer service!! Ms. Akiya has me laughing the whole checking in process. I will be back!!
February 2026
The place was very nice, everyone was very helpful and a great location.
