Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Jackson, MS located at 2335 Highway 80 W. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Jackson resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road. However, the reviews suggest that the service quality can be inconsistent, with some customers reporting issues like unanswered online requests, incomplete tasks, and a need for more staff training and hiring. Nonetheless, many customers express satisfaction with the service they received, particularly from the helpful and professional staff.
The bathroom was not up to part. It was not clean and was lacking paper towels and adequate soap. However, I was in and out within a hour of my appointment. So, I was grateful for that.
November 2024
The time it took to get an alignment was very acceptable.
September 2024
My online app request for service was never answered. They had no knowledge of the request I just showed up anyway and luckily they were able to provide service. Don’t depend on whoever is handling customers via the app. They had not responded in 24 hours.
