Home Improvements in Jackson, MS

“Barbara P was so pleasant and knowledgeable. She made the experience so pleasant I have been to other stores where you get no help they just point you to an aisle. She took her time and helped us find everything we needed. Give that young lady a raise”

“Combined my son and I spent approximately $1400 at this Lowe’s for online orders to be delivered to a new home today.
The first delivery was for fencing and related items. The products AND delivery were top notch!
Second was a refrigerator delivery,
First was a pushed back time window to later in the day.
And then the driver arrives, first he went to the wrong house across the street!
Then he arrived and proclaimed too much water no deliver! My son needed the refrigerator, he talked the driver into letting g them pull out of the truck themselves!
He and my grandson then carried this new refrigerator into the house themselves with No Help! Additionally he driver tried to tell them they had a stove Not a refrigerator. Then upon leaving he drove off the edge of the driveway leaving ruts in the yard.
We still have to get a dishwasher and stove replacement, but this driver made sure we will get them someplace else!!

UPDATE I reached out to Lowe’s per their request.
They made this right!”

“Taylyn and Diego were very helpful tonight. I was sent in with a list from my contractor. They helped me find everything I needed with smiles. They didn’t make me feel as if I was a burden on them. Their attitude and persistence were amazing. I will make sure I come back more often (instead of that other home improvement store). FIVE STARS!!”