NE Jackson Revell Ace Hardware provides exceptional customer service. Customers are consistently met with a greeting and immediate offers of help. The staff is known for going above and beyond, such as digging through newly delivered bins to find a specific in-stock item or taking considerable time to answer questions about products. The service is efficient, with staff opening additional registers to avoid waits. The store is newly remodeled and described as amazing and modern. It carries a wide variety of items, including both expected hardware and unexpected finds. Shoppers appreciate the attentive assistance, which stands in contrast to larger stores, and note that it is definitely the place to go if you need help. Many express a strong, positive connection to the business.
Every time I go in this place I’m met with a greeting and a ‘what can i help find for you today?’. How many places do that?
May 2024
I absolutely love my local Revell Ace Hardware Store! I wish my grandfather was still alive to see how far and modern his favorite hardware store has come! Thank you Ace I will always have a connection with you because of my grandfather! The newly remodelled store is Amazing!!!
May 2024
I needed a shower head and looked for a hardware store close to me. I had no idea ACE was still in business after closing near Lakeland Dr. I'm glad I found them again. You are greeted and get help at the door, nothing like others hardware store 100 of people but no help. ACE definitely where you want to go if you need... read full comment
