U-Haul Storage of Jackson offers a variety of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and hitch installations. Customers appreciate the friendly and professional staff, which helps make moving easier. However, some reviews mention issues with the trucks, such as steering wheel play making highway driving difficult, transmission problems causing jerks, and strong fuel smells inside the cab. One truck was found to have roaches, but it was swapped for a cleaner one. Other concerns include the lack of dollies and trash left inside vehicles. Additionally, some vehicles had problems like cigarette odors, missing windshield wiper fluid, tire pressure sensor malfunctions, and check engine lights. Despite these issues, customers report that they were able to complete their moves safely and on time, and praise the helpful staff at the location. Overall, U-Haul of Jackson provides essential moving services, though vehicle conditions vary.
Tanesha and Staff are amazing excellent customer service. Great patient
December 2025
I submitted my photos in the system and downloaded a photo in the system of the gas not being where it was said to be in contract and uhaul never even gave me credit for putting the gas back on half a tank even though it was not on half when I got, but they charged me the extra miles though but never gave me credit!!! WHAT... read full comment
September 2025
Representative was pleasant and knowledgeable. Equipment was clean and everything worked
