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February 2024 by James E Townsend
Great pharmacy and good emplyee's
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December 2023 by Ashley Allen
The store itself isn't the issue. The cashier's have always been polite and helpful. The problem is with the pharmacy and all of its staff. They always have an attitude. They hold prescriptions and tell you it's on order then when it's supposed to be available it isn't. Wait on hold for 15 minutes just to find out they never even put it in the system until you called looking for your meds. It's always a runaround with them. And they don't care at all if it's a medication that you have to take every single day. I wouldn't recommend anyone relying on this place for meds that you really need. And they all need to learn about how to talk to customers. Would give zero stars if I could.
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August 2023 by Louise Touchstone
The best customer service in Laurel of any Pharmacy/Retail Store. I’m always greeted when I come in. The staff are all friendly and helpful.
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May 2023 by Deborah Boyd
Love they carry ELF makeup plus the pharmacy staff are awesome
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December 2022 by Tiana Datcher
This cvs had worst customer service I have seen in my life . The employees have a rude and nasty attitude. They are also talking and not doing their job or customer service as employees are supposed to be doing. They also did not greet their customers as they enter the store. They also were following me like I was going to steal I have never stolen something in my life and I would never steal anything. If I could give them a negative star I would . This is the worst cvs I’ve seen in my life.
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December 2022 by Salana Datcher
This store need to be closed because their “supposedly” cashiers are RUDE, NASTY, and NO CUSTOMER SERVICE TRAINING. The line was excessively long while employees are laughing and joking, which makes the costumers feel UNWELCOME. We are not from here and we’ve never been anywhere with such RUDE AND DISRESPECTFUL behavior.
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November 2022 by Iesha Hicks
The worst customer service experience! Long call waiting just for them to pick up and hang up in your face. You go inside the pharmacist tells you they will give you a call back and you never even receive that.
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November 2022 by Scarlet Amora (Scarlett Amora)
The bald headed associate is rude but the guy that works in there is super nice. Not sure about the pharmacy part I've never had to use them. The 1 star is for the store part.
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August 2022 by Heather Whisenhant
I don’t normally write reviews but this pharmacy is the WORSE!! You get different answers from different people you talk to. Also when you call you sit on hold for a very long time.
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July 2022 by Sylvia Campbell
This is the worst pharmacy. I started calling the pharmacy at 9:30 A.M., I'm still waiting on someone to answer my calls. They closed early so they never bothered to even turn on their phones or try to answer calls. Customer service really sucks. The sad part is this is normal behavior. I dislike this pharmacy. ?
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July 2022 by Gina Housley
This is the worst pharmacy I’ve have ever had the misfortune to have to deal with.. I have just sat waiting for them to answer my phone call for a hour and a half.. they close at 7 now.. so they leave u waiting so they don’t have to deal with u.. oh and don’t waste your time calling corporate cause they will promise u the moon and never do anything to help situation
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July 2022 by SLS
Slow drive through. Absent minded pharmacy techs. Closed 1:30-2 but in reality they take longer. L
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July 2022 by Denise G.
Nasty dirty store with rude employees!!! They won't allow you to go to the bathroom while waiting on your RX!!! Steer clear and go across the street to Walgreens!!
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April 2022 by Dagmar Steele
Joining CVS FOR THE first time. The lady who helped me transfer my drugswas very nice and professional. Thank you for helping me and hope we can have enjoyable visits in the future.
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March 2022 by Roughneck Toady
This place is garbage to the most rotten degree with very poor attitudes. They do not open on time and their system goes down with no solution to getting your medicine untill it comes back. The workers acting like you are bothering them when you are just tring to get ur medicine. The workers are not fit to sell snow cones much less someones medications. The world would be a better place if this store closed down and the building tore down because this is not how business is done and any person who accidently tries this place is left with a horrible experience.
