AT&T Store in Madison offers a range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers can choose from popular unlimited data plans and enjoy nationwide AT&T 5G service included at no extra cost. Many reviews highlight the excellent customer service provided by the staff. Frank is praised for being knowledgeable and personable, helping customers with multiple account changes. Ms. Jada is also recognized for her patience and understanding, with her friendly demeanor brightening up customers' days. Bret receives accolades for ensuring everything is set up correctly and exemplifying great customer service. While some customers faced challenges with phone support, they appreciated the in-store experience, where staff tried their best to assist. Overall, AT&T Store in Madison is seen as a place with helpful employees who strive to meet customer needs, making it a reliable choice for mobile and internet services.
Cortez Jackson at the Madison, MS store helped us today getting new phones and setting up an Apple Watch. He did an awesome job and answered all our questions. He is a wonderful customer service person! We will be back!
July 2024
Frank was awesome. He was very helpful and answered all my questions. Great experience!
July 2024
Awesome experience. Karina was very knowledgeable and patient.
