These reviews highlight a generally positive experience at CVS, with some areas for improvement. Customers appreciate the quick and easy process for passport photos, noting it was a breeze compared to other stores. The staff is often described as friendly and helpful, going above and beyond to assist, such as providing a better solution for a hearing aid purchase. Many customers find the pharmacy helpful, especially during emergencies, with staff being friendly and accommodating. However, there are some frustrations. One customer faced difficulty scheduling a COVID vaccine booster online due to technical errors and was disappointed by the lack of walk-in availability, which led them to visit Walgreens instead, where they received friendly service and successfully got vaccinated. Additionally, there is confusion about delivery services, as the website and Google listing claim delivery is available, but staff on the phone denied it, leaving some customers uncertain about delivery options. Overall, CVS is seen as a store with helpful and friendly staff, capable of providing essential services quickly and efficiently, but some operational issues like scheduling and delivery information need improvement.
Clean, well organized location. Parking lot is a bit tight for larger vehciles.
March 2026
Convenient, quick, and easy! I really appreciate the coupons offered by CVS—they’re consistently better than those from their competitors.
July 2025
THE CVS STORE IN MADISON ON HEY 51 , OFFER THE BEST CUSTOMER SERVICE, FROM YHE PHARMACIST TO THE THE FRONT CHECK- OUT COUNTER… I CAN ALWAYS GET SERVICE WITH A SMILE… THE STORE IS ALWAYS WELL STOCK, INVITING AND THE STAFF IS VERY FRIENDLY…. THANK CVS… A VERY HAPPY CUSTOMER…. JACQUELINE NELSON- COLEMAN
