Kroger offers fairly good experiences for shoppers, with a well-staffed and friendly environment that helps ease the grocery shopping process. While pick-up services are praised, in-store stock on refrigerated foods can be low. The store manager is noted for going above and beyond to resolve issues with purchases. Customers appreciate the excellent quality of food, affordable prices, and the availability of coupons through the app. Overall, Kroger is a reliable grocery store, though some products, like granola bars, may not meet expectations.