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June 2024 by Darren Puorro
Very friendly employees when picking up groceries.
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June 2024 by Ant W
Great place to shop for everyday essentials, and they have the freshest produce around.
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June 2024 by JJ KOEHLER
I like the store, it has a vast variety of good products.
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May 2024 by David Sansing
No problems in the store.
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February 2024 by Mike D
Good produce, easy check out, and they had the whole uncut multi grain loaf of bread I like.
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January 2024 by Rachel B
Would like to not be treated with disdain anytime I need deli meat.
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October 2023 by brandie schommer
Worst customer service I have ever witnessed, along with rude, disrespectful cashiers!
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July 2023 by Louis
This store has a great selection
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July 2023 by Tanya Norwood
Nice and peaceful shopping experience
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July 2023 by Wayne Allison
I had just finished ringing up my own groceries ( by my choice I went through self checkout) as I was leaving the lady (older/heavyset/gray shoulder length hair ) says you’re welcome…. I never said anything to her. Why would she say that to someone. I believe she felt I should have said thank you to her……she did nothing for me I rang up my groceries and bagged them. I know she was being rude. I will shop elsewhere from now on!
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May 2023 by CAROL SMITH
Constantly overcharged, have to wait long periods at desk for refund. Never anyone there. If you do not check your sales receipt, you are definitely losing money. They are now price gouging people to death . Celery last week. 1.68, this week 2.29. Every single week there is an overall increase in price. Deli Manger, rudest person you will ever meet. Check.out how many billions they have. I use to enjoy going to Kroger, now I hate it. If I were not an old lady and Kroger is close, I would definitely go somewhere else.
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May 2023 by Amanda Parker
Their pick up is a disaster. Twice I've been charged for items they didn't give me. Called them and got the "well ma'am we don't see the item on your order." It sure is. I have the receipt that says you charged me. Guess you have to call the 1 800 number and ask for a refund. Extremely rude staff. Go some where else to shop.
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April 2023 by Savannah Huff
Fairly good experiences here. Pick up is great from here compared to hwy 51, but when shopping in store the stock on refrigerated foods tends to be low.
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March 2023 by Randy White
Not someone that favors grocery shopping. The Madison Kroger helps take some of thr pain out of it. Well staffed and friendly.
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February 2023 by John Reed
I have had a pricing issue probably half the times I've shopped there recently. Today I scanned a pear, which I remembered to be $1.79/lb on sale, and set it down on the scale. It rang up 1.99. I thought maybe I misremembered the price and maybe it was each vs per pound. Went back tp produce. It was in fact 1.79 per lb. Found a scale. The pear weighed .5 lbs. Decided I would try to get it fixed for a change instead of deciding it wasn't worth the time. No one was at customer service at 10:20 on a Saturday morning. This same visit I clipped a digital coupon. Didn't fix the price. The clerk checked my app I done everything right it just didn't apply. She adjusted the price.This happens all the time and I do not recall EVER having a discrepancy in my favor. Most of us don't have time to audit each item of our grocery bill. Shop at Kroger to your detriment. I'll drive the extra mile to Walmart; they are cheaper on everything so even if they screw up a price it can't be worse than Kroger and I'll save money.
