They backed my truck into a table dented the side they fixed but still made me pay for the service it was in there for and didn't give me a replacement vehicle to drive while they worked on mine I haven't been back
November 2021
Problems with our XT5 Cadillac. We are from Georgia. Lone way home. We got an appointment Monday morning after the Thanksgiving holiday weekend. They got us in a 8 am. Got us going in 2 hours. Wonderfully,friendly and competent staff. Thank you Nelson Hall Chevrolet for making a stressful situation away from home much better.
July 2021
Rude service department (David) speaks in a condescending way and they don’t follow online appointments. I got there only to be told they don’t follow those. Made another appointment for 8am and now they want me to leave it for a couple of days. Complete waste of time. No professionalism!