“The staff is always friendly and courteous and get the job completed quickly, they also let you know of any issues they may find and tell you how much it will be before fixing it.”
“I am very dissatisfied upset with ford motor company handling of this situation i have been purchasing 2 Fords every 2 years for over 30 years. The sunroof exploded outwards because they have a pressure problem in the F150. Ford, this is a 2024 denied the claim. even though there was no impact Never been in this situation before, but credit to the dealer Barnes crossing Ford they did their part. I ended up having to pay for the repair because of a manufacture pressure defect vehicle that's under full warranty that's the issue I have , otherwise, more importantly, blessed my son did not get hurt. I would give Ford Zero stars .I'll give the dealer Barnes crossing Ford 5 stars and their service dept Cecily wonderful to work with goes above and beyond Thank you .”
7:30AM - 5PM
415 MS-15, New Albany
Auto Repair
“My mini van started making a popping scraping noise and I found out it was the wheel barring. They sent someone to meet me at the shop on a Saturday holiday weekend when nobody else was open. Now I’m not going to say it was cheap but they were there for me and fixed my problem so I could get home.”
“Big shout out to these guys! Needed a wheel alignment and most tire shops can't do it with 26in wheels. DC was able to get me in and out in no time. Everyone was extremely friendly. Definitely a 5* shop!”
“My Honda pilot broke down mid afternoon today on Highway 78 west of New Albany. I was able to contact a tow service that brought me to this mechanic. These guys confirmed my suspicions that I needed a new alternator and had me back on the road in less than an hour and a half. Five star service at a fair price! Can’t recommend them enough!”
8:00 AM - 5:00 PM
1027 W Bankhead St, New Albany
Auto Repair
“Only there briefly, but was struck by their honestly. They quoted a cost estimate and time needed. Even though we both knew it would result in a loss of business. I appreciate such honesty and should the needs arise a future business opportunity. My thanks to them”
“I wish I could give them 6 Stars. I was traveling across the country I had my water pump go out. These guys not only we're able to do everything on sight, but did it and under an hour. Everyone else that I contacted were overly expensive and extremely long weights. Thanks again. John”
“Carried my car on Monday morning, they had to get part out of Indianapolis. Picked it up in Memphis and had me ready by 1:00 that afternoon. Very pleased with service and price.”
“Place was amazing upfront and honest with everything going on with my vehicle came in for an alignment and could definitely feel and see a difference all at a great price will definitely be back”
“My salesman Jerry was very easy to deal with, let me dictate the process and was not over bearing like some people can be in his line of work. The finance manger was very helpful and friendly when discussing financing and warranty contracts. I would recommend dealing with either any time.”