Computers near Olive Branch, MS

“Been coming to Patton for years! Always receive excellent service! Shout out to Emily in the post office section! Amy is also wonderful, always greeting you with a smile!”

“I often come here to print out my documents. The staff members are always nice and helpful and very kid friendly. Sometimes Office Depot offers good deals for quality items.”

“Part 1:

Today, I ran into a small discrepancy with a different employee regarding a company policy that honestly didn’t make much sense to me. Having previously worked in sales for one of their competitor companies, I’m fairly familiar with how these types of situations are normally handled, so the explanation I initially received didn’t quite add up.

After speaking with the store manager, Cam, I respectfully explained what would typically be considered the proper approach. He took the time to actually review the situation instead of brushing it off.

After looking into it, he agreed with my position and handled the situation professionally. Not only did he resolve the issue, but he also compensated me $100, which covered the cost of the insurance that protects both the customer and the company. That showed real accountability for the miscommunication on their end.

Honestly, it has been a long time since I’ve witnessed customer service handled this well.

Major shout-out to Cam, the store manager, for taking the time to listen, review the situation fairly, and make it right. That level of leadership and professionalism definitely stands out.

—- SAME DAY PART 2 ——
When I was a young man working in sales, the number one thing I learned about being successful in the business was product knowledge. Simply knowing the product—its functions, benefits, and value—helped accelerate me above and beyond others in the same department.

Today, after Cam straightened the 1st issue,
I was welcomed with that same experience as a customer. Representative Khendrick assisted me with the exact type of product knowledge that great salespeople have. He thoroughly explained the benefits of the Geek Squad services he recommended and made sure I understood how it could help maintain and optimize my devices.

As a music producer, it’s extremely important that my laptop and equipment stay fine-tuned and running smoothly. Even though I didn’t purchase the Geek Squad service he suggested today, the way he explained everything made the value very clear.

Honestly, if I had the money on the spot, I would have bought it right then. I definitely plan on going back next week to get it.

Shout out to Khendrick for the professionalism and strong product knowledge. Great customer service experience.

#TrueStory #NoCap

PS
For those of you wondering what I was having done:

I currently own a Nitro 5 Gaming System Laptop.
Gaming system laptops ARE BEST for Music, and Filming. So to turn my laptop into a BEAST … I’m adding a large amount of ram to handle all the instruments I add to my beats.

Considering I score movies …. With polyphonic sounds….. and mix and master in Dolby 5.1 for surround sound as well [Just for beats] I needed more ram. lol.

Story Developing… we’ll see how it’s running tomorrow. IYKYK. Sure hope they don’t drop the ball. #BestBuy #GeekSquad”

“This is an excellent Post Office location. I drop off packages here all the time and they always go out quick. They offer prompt and convenient drive thru service as well. Thanks to Patton, I rarely have any need to go anywhere else.”

“I had a great experience at the store thanks to Kawanis. She was incredibly helpful and patient throughout the entire process. My phone took a long time to back up, but she remained calm, kind, and reassuring the whole time. She explained everything clearly and made sure I felt comfortable with each step. Her professionalism and friendly attitude truly made a stressful situation much easier. Thank you, Kawanis, for your exceptional service! Highly recommended.”

“Mr.Eric is extremely pleasant & not only did he get my phone fixed quickly and efficiently, he came and picked it up and dropped it back off when the repairs were complete ! Definitely would recommend him !!!”