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“I had an issue with an Amazon return and stopped by The UPS Store for help. From the moment I walked in, Mariyah was kind, friendly, and so professional. She immediately greeted me with a smile and handled my return with such ease, even though there were a few complications on my end.
What stood out most was how well she multitasked, assisting me thoroughly while also helping other customers in the store. She made sure no one had to wait long, and everyone felt acknowledged and taken care of.
Mariyah truly went above and beyond. It's rare to see someone manage a busy store with such grace, patience, and efficiency. I really appreciated her help and positive attitude, it made my day!
Thank you, Mariyah! You are a gem!”
“Kevin May, store manager at the 1779 Kirby Pkwy, Memphis, TN, was outstanding. He was professional, kind, answered my questions, provided notary and witness services, and made photocopies. The store was clean, brightly lit, and relaxed. This is the “go to” UPS store”
“The associates in this location are on their stuff. Whether the line was long with 6 people ahead or short with only 1, my visit is not lengthened because they move quickly with great customer service.”
7:30AM - 4:30PM
4539 Winchester Rd Ste. 107, Memphis
Shipping Centers
“Kim and her crew at Craters & Freighters Memphis did a superb job packing and shipping a glass top table from Memphis to California for me. We'd recently lost my mom to Covid, and this table of hers, with two elephants shaking coconuts out of a tree, was a memory I really wanted in my home. It was very important that it arrive intact--insurance compensation if it were broken wouldn't cut it. Kim and her family have been in the shipping business for years. She inspired confidence that they could get it to me safely from the minute we talked. They shipped it to me in a custom-built wooden crate with two compartments and multiple types of protective padding. It arrived perfectly, and at a reasonable price!”
“This is my favorite location. ALL and I mean ALL the ladies who work here are pleasant and a breath of fresh air when it comes to customer service. They make a great team and it shows.”
Open 24 hours
4169 Senator St, Memphis
Shipping Centers
“These folks are knowledgeable, outstanding, courteous and punctual with their deadlines. The driver Sheree was spectacular. Very accommodating and went above and beyond to get my $ 670,000 + equipment to me. If you need something shipped, call them up.”
“Because no matter how busy the store is, you are greeted when you walk in. The service is always prompt, and courteous. The staff of what we used to refer to in the service industry as A's in their places.”
“I came to the ups store I am disabled and needed some help and Victoria saw me from the car and she curried to assist me. She was very respectful and patient. Her service to me will never go unnoticed. Thank you so much!”
“Had to make a trip to the office to track down the package. Everyone from the manager, the delivery man and Daria, at the site went above to get my package in my hands. Most appreciative of everyone’s efforts.”
“A group of wonderful people work there . Quisha and Terrake have both helped me and working with them was easy and fun. Khalilah, the manager, helped me with a really special project that turned out absolutely beautiful!! She is helpful, knowledgeable, easy to work with and a superstar at what she does!!”
“Joy went above and beyond any other experience I’ve had a Kinkos and i have had great experiences! She knew her stuff, she was patient, she was quick and she was so so so kind! I was in a personally in a stressed bad mood when i walked in and left feeling more.. JOYFUL! :) everyone else that worked there was so helpful and kind too. I think I’ll use this location even when I’m not in memphis.”
“Charlie has OUTSTANDING Customer Service! Very supportive, kind and patient. You can tell he is very passionate about his job. I will be back! The world needs more people like him.”
“They are way quicker than other locations, very polite, extremely professional. If you need something done right come to this location, especially if you need something done in a hurry.”
“Easy in and out but can be difficult to get in to the gate at night. Can’t get anyone on the phone to get a code for the gate so have to sit there till a estes driver happens to pull up and they will come open the gate”
“Compliment: I was returning a vehicle from Cleveland, Ohio on 8/31/2023 around 8:30pm and this was my final destination. Employees: Chris & Tonya were EXTREMELY accommodating and helpful me. I did not expect that level of service at all. I needed a rideshare, food and a hotel so that I could fly out in the morning after driving 10+ hours. They helped me ft squared away. Tonya stayed with me u til my rideshare came and gave me an index card with the address of the bldg on it so I could provide the driver the exact info. Their hospitality is unmatched! FedEx needed to give them a raise and/or promotion and highlight them as employees of the month, etc..”
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“All deliveries have been great, but…I’d give a better rating but our business set up an account to pay monthly. It worked for a while but quickly turned into such a fiasco it wasn’t worth it, and no one seemed willing to assist. The employee that originally set the account up was awesome but when she left all thw customer service died.”