O'Reilly Auto Parts in Pontotoc, Mississippi, offers a range of services and products for vehicle maintenance. Located at 246 Highway 15 North, the store provides parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the knowledgeable staff, particularly Joe and Wes, who have gone out of their way to assist with unique problems, like helping a customer with a stuck motorhome jack. Many have found the service prompt and reliable, especially in urgent situations, as parts are usually well-stocked. Although some reviews note the interactions can feel impersonal, the efficiency in getting customers the right parts remains a highlight. The store also features a free Loaner Tool program for those in need of tools, requiring only a refundable deposit. With over 6,000 O'Reilly locations nationwide, customers can find support and parts conveniently when needed.
Chelsey was so amazing! I was lost on what I needed and she had no problem talking with my husband over the phone and getting me the parts I needed. She had me back up and on the road that day!!
September 2026
Chelsey is the absolute best! She is knowledgeable and friendly. She goes above and beyond to help.
September 2026
Chelsey helped me replace the battery on my car! She is the sweetest! The staff is very helpful! I really appreciate the assistance i received!
