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“I like to say a few words about pinnacle I've been getting my CGM supplies for about 2 years. So let me talk about their customer service department; they are top-notc. They treat you like you are the only customer they have. They've never tried to hurry you off the phone, they treat you with respect. This company has the right name medical solution because they will find a solution for your problems. They rarely get your order wrong but if it happens they will try their best to fix it in a timely manner. The last thing I would like to say is you may find another company that does the same job but it's not pinnacle I've been dealing with this company for 2 years and in my humble opinion, it does not seem they were there just there for a paycheck. The people I have talked to in my opinion seem to me they are really trying to help. They are very professional, and I have recommended this company to my family and to my friends and I would highly recommend this company to anyone who needs this kind of service. This is from a grateful customer my name is John”
“PROSTHETIC ONE HAS BUILT MY CONFIDENCE BACK UP. I WOULD LIKE TO THANK RACHEL SIDIE FOR HER KINDNESS, PROFESSIONALISM AND CARING ATTITUDE. I ALSO WOULD LIKE TO THANK DAVID CRANFORD FOR HIS KINDNESS AND CARING ATTITUDE. DAVID REALLY DOES GREAT WORK IN MAKING A COMFORTABLE SOCKET. I HAD GIVEN UP TRYING TO WALK AND JUST DIDN'T CARE ANYMORE. IM GLAD I CONTACTED PROSTHETIC ONE.IM EXCITED TO LEARN HOW TO WALK AFTER 9 YEARS OF DISAPPOINTMENT. THANKS RACHEL AND DAVID FOR GIVING ME MY CONFIDENCE BACK. JOB WELL DONE.”
“They were very friendly and gracious. The Doctor has a wonderful nature. I was glad that he took time to answer all my questions. He was also kind to my daughter. I am happy we came and my daughter looks forward to her next visit. Thank you all so much I appreciate it.”
“As a home health nurse I am always in need of supplies for different circumstances. I have TRIED to work with other supply companies in the city Victory is the best hands down! Oloft always delivers on time communicates properly any insurance issues or other concerns and most importantly always works to resolve problems quickly wouldn’t use anyone else!”
“I work with when they come to Jackson, Mississippi and they both are the most compassionate doctors I've ever met. When there patients leave and have the biggest smile on there faces and show me there new eye they are overwhelmed with excitement.”
“The Diabetic Store use to be one of the best places in ******* but Not Any More. I spent more than a few minutes trying to order an Easy Touch pin needle, should have been easy. The customer Service contact didn't have a clue. Then he said he would have to check the warehouse. Then he hung up on me. I called back and the second *************** up on me. The third guy was very nice and by now i'm pretty hot. He try's to help me but I can't make him understand what I want. He said you will have to talk to the Pharmacy and that he didn't know that much about Pin Needles. By now I am real exasperated. While I was chatting my wife went to Easy Touch.com and ordered exactly what I was looking for. I will be using other sources in the future. This was a Bad Experience”
“I love this pharmacy! Started using them because their pricing was good, and my friend had such good things to say. I completely agree with her now - I can call with any question about my meds, and they are all so helpful. I am on a complicated drug regimen and I feel like they are always looking out for me, especially making sure I don’t have any contraindications between medications. The service vs any large chain pharmacy is just night and day! Funderburks is awesome, and would recommend them to anyone”
“When your oxygen level goes to 79 after having it on all night I panic. Called Rotech and within a couple of hours brought me new unit. Technician Jason &person on phone should be highly praised for quick response, kindness & efficiency. Thanks so much!!! Big 10”
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“Nice selection, but the only downside is not enough sizes in whatever you select. What I mean is, I needed 5 of an item and they only had one. So I had to find another brand. Didn't have time to wait for them to order.”