O'Reilly Auto Parts store #1257 in Southaven, Mississippi, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Customers appreciate the professional and courteous staff, who are known for providing excellent customer service. Many reviews highlight the staff's helpfulness, especially when dealing with motor issues, as they go the extra mile to assist customers in finding the right parts and offering advice. The store features knowledgeable parts professionals who are willing to help with projects, including testing batteries and alternators, replacing lights and wipers, and recycling fluids. One notable advantage is the free Loaner Tool program, allowing customers to borrow tools with only a refundable deposit. The store also resurface brake rotors and drums, and provides free services like battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers have found the store more reliable than competitors, especially when other locations are unable to test parts due to broken equipment. Overall, the Southaven O'Reilly store is known for friendly staff, great service, and a helpful environment, making it a trusted place for auto parts and vehicle needs.
Very professional... Respectful of military service, unlike auto zone..
August 2025
Stopped in and was greeted warmly as soon as I walked through the door. The staff was knowledgeable, patient, and made sure I got exactly what I needed. Quick, efficient service with a smile—can’t ask for much more from an auto parts store!
June 2025
Gray service every time.I've visited for my vehicle and my wife vehicle.The staff has been helpful and very attentive.
